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Hello All,

I'm wondering if someone may help me interpret the report that Windbg has generated? This box doesn't crash very often, but it seems to if I really drive the CPU. If I'm making a dvd file from an avi which I often do with DVD flick it nearly always crashes. It seems to do so when I really push the processor and make it work at 100%. But then I guess it might also be utilizing the ram fully also at that point also. I'm very interested in IT and just wish I knew more. I've run the UBD4Win cpu test and that crashes it as soon as it starts.

I've just figured out how to make the WinDbg actually work and I'm struggling to make sense of the report. I think that the IRQ18 could be important and also there's the yellow exclamation mark at device manager at Video controller (VGA compatible). Could someone in the know please run their eye over this log and give me some clues as to what is doing? I'd appreciate that very much.

Thank You

Phillip

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini101510-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*[url]http://msdl.microsoft.com/download/symbols[/url]
Executable search path is: 
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.100427-1636
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
Debug session time: Fri Oct 15 01:31:52.671 2010 (UTC + 11:00)
System Uptime: 0 days 14:31:19.346
Loading Kernel Symbols
...............................................................
..............................................................
Loading User Symbols
Loading unloaded module list
..............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {0, f7810050, b2000000, 1040080f}

Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonSetQuota+10b )

Followup: MachineOwner
---------

1: kd> !analyse -v
No export analyse found
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
    x86 Processors
        If the processor has ONLY MCE feature available (For example Intel
        Pentium), the parameters are:
        1 - Low  32 bits of P5_MC_TYPE MSR
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of P5_MC_ADDR MSR
        4 - Low  32 bits of P5_MC_ADDR MSR
        If the processor also has MCA feature available (For example Intel
        Pentium Pro), the parameters are:
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
        1 - Bugcheck Type
            1 - MCA_ASSERT
            2 - MCA_GET_STATEINFO
                SAL returned an error for SAL_GET_STATEINFO while processing MCA.
            3 - MCA_CLEAR_STATEINFO
                SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
            4 - MCA_FATAL
                FW reported a fatal MCA.
            5 - MCA_NONFATAL
                SAL reported a recoverable MCA and we don't support currently
                support recovery or SAL generated an MCA and then couldn't
                produce an error record.
            0xB - INIT_ASSERT
            0xC - INIT_GET_STATEINFO
                  SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
            0xD - INIT_CLEAR_STATEINFO
                  SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
            0xE - INIT_FATAL
                  Not used.
        2 - Address of log
        3 - Size of log
        4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 00000000
Arg2: f7810050
Arg3: b2000000
Arg4: 1040080f

Debugging Details:
------------------

   NOTE:  This is a hardware error.  This error was reported by the CPU
   via Interrupt 18.  This analysis will provide more information about
   the specific error.  Please contact the manufacturer for additional
   information about this error and troubleshooting assistance.

   This error is documented in the following publication:

      - IA-32 Intel(r) Architecture Software Developer's Manual 
        Volume 3: System Programming Guide

   Bit Mask:

       MA                           Model Specific       MCA
    O  ID      Other Information      Error Code     Error Code
   VV  SDP ___________|____________ _______|_______ _______|______
   AEUECRC|                        |               |              |
   LRCNVVC|                        |               |              |
   ^^^^^^^|                        |               |              |
      6         5         4         3         2         1
   3210987654321098765432109876543210987654321098765432109876543210
   ----------------------------------------------------------------
   1011001000000000000000000000000000010000010000000000100000001111


VAL   - MCi_STATUS register is valid
        Indicates that the information contained within the IA32_MCi_STATUS
        register is valid.  When this flag is set, the processor follows the
        rules given for the OVER flag in the IA32_MCi_STATUS register when
        overwriting previously valid entries.  The processor sets the VAL 
        flag and software is responsible for clearing it.

UC    - Error Uncorrected
        Indicates that the processor did not or was not able to correct the 
        error condition.  When clear, this flag indicates that the processor
        was able to correct the error condition.

EN    - Error Enabled
        Indicates that the error was enabled by the associated EEj bit of the
        IA32_MCi_CTL register.

PCC   - Processor Context Corrupt
        Indicates that the state of the processor might have been corrupted
        by the error condition detected and that reliable restarting of the
        processor may not be possible.

BUSCONNERR - Bus and Interconnect Error   BUS{LL}_{PP}_{RRRR}_{II}_{T}_err
        These errors match the format 0000 1PPT RRRR IILL



   Concatenated Error Code:
   --------------------------
   _VAL_UC_EN_PCC_BUSCONNERR_F

   This error code can be reported back to the manufacturer.
   They may be able to provide additional information based upon
   this error.  All questions regarding STOP 0x9C should be
   directed to the hardware manufacturer.

BUGCHECK_STR:  0x9C_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT

PROCESS_NAME:  pctsSvc.exe

LAST_CONTROL_TRANSFER:  from 80704bfb to 805376ba

SYMBOL_ON_RAW_STACK:  1

STACK_ADDR_RAW_STACK_SYMBOL: fffffffff7810268

STACK_COMMAND:  dds F7810268-0x20 ; kb

STACK_TEXT:  
f7810248  0000ffff
f781024c  00009200
f7810250  97908887
f7810254  8003984d
f7810258  0000ffff
f781025c  00009200
f7810260  c000ffff
f7810264  f740935f Ntfs!NtfsCommonSetQuota+0x10b
f7810268  c000ffff
f781026c  f740935f Ntfs!NtfsCommonSetQuota+0x10b
f7810270  c000ffff
f7810274  f740935f Ntfs!NtfsCommonSetQuota+0x10b
f7810278  8003f120
f781027c  00000000
f7810280  8003f128
f7810284  00000000
f7810288  8003f130
f781028c  00000000
f7810290  8003f138
f7810294  00000000
f7810298  8003f140
f781029c  00000000
f78102a0  8003f148
f78102a4  00000000
f78102a8  8003f150
f78102ac  00000000
f78102b0  8003f158
f78102b4  00000000
f78102b8  8003f160
f78102bc  00000000
f78102c0  8003f168
f78102c4  00000000


FOLLOWUP_IP: 
Ntfs!NtfsCommonSetQuota+10b
f740935f 8b7d08          mov     edi,dword ptr [ebp+8]

SYMBOL_NAME:  Ntfs!NtfsCommonSetQuota+10b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME:  Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  48025be5

FAILURE_BUCKET_ID:  0x9C_GenuineIntel_Ntfs!NtfsCommonSetQuota+10b

BUCKET_ID:  0x9C_GenuineIntel_Ntfs!NtfsCommonSetQuota+10b

Followup: MachineOwner
---------

1: kd> lmvm Ntfs
start    end        module name
f738e000 f741a600   Ntfs       (pdb symbols)          c:\symbols\ntfs.pdb\AA4F4A5C7B1D4663A7E0891479090D8A2\ntfs.pdb
    Loaded symbol image file: Ntfs.sys
    Mapped memory image file: c:\symbols\Ntfs.sys\48025BE58c600\Ntfs.sys
    Image path: Ntfs.sys
    Image name: Ntfs.sys
    Timestamp:        Mon Apr 14 05:15:49 2008 (48025BE5)
    CheckSum:         0009586B
    ImageSize:        0008C600
    File version:     5.1.2600.5512
    Product version:  5.1.2600.5512
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     ntfs.sys
    OriginalFilename: ntfs.sys
    ProductVersion:   5.1.2600.5512
    FileVersion:      5.1.2600.5512 (xpsp.080413-2111)
    FileDescription:  NT File System Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
1: kd> lmvm Ntfs
start    end        module name
f738e000 f741a600   Ntfs       (pdb symbols)          c:\symbols\ntfs.pdb\AA4F4A5C7B1D4663A7E0891479090D8A2\ntfs.pdb
    Loaded symbol image file: Ntfs.sys
    Mapped memory image file: c:\symbols\Ntfs.sys\48025BE58c600\Ntfs.sys
    Image path: Ntfs.sys
    Image name: Ntfs.sys
    Timestamp:        Mon Apr 14 05:15:49 2008 (48025BE5)
    CheckSum:         0009586B
    ImageSize:        0008C600
    File version:     5.1.2600.5512
    Product version:  5.1.2600.5512
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     ntfs.sys
    OriginalFilename: ntfs.sys
    ProductVersion:   5.1.2600.5512
    FileVersion:      5.1.2600.5512 (xpsp.080413-2111)
    FileDescription:  NT File System Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

Edited by mike_2000_17: Fixed formatting

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