Hi folks,

I have just built a new system (specs below) and I've hit a snag.

Since I put it together, the system will not shut down when it should, so I decided to get chipset drivers and BIOS up to date. The motherboard came with BIOS 1005 installed so I installed the v6.65 drivers so that I could flash the BIOS up to 1007.
Since I did that, the system will load Windows and then somewhere between 5 and 30 seconds later it will BSOD with 0x000000FC. When I boot into safe mode it doesn't crash any more, so I can only assume it's the drivers at fault.

Has anyone else encountered an error of this nature? I imagine I'm going to have flash the BIOS to an earlier level and reinstall an earlier set of chipset drivers. Oh, and it still doesn't turn off when I tell it to.

Any thoughts or comments welcome!

Windows XP Pro (32)
AMD Athlon64 x2 4400+
Asus A8N-SLI Premium
XFX 7800GTX
2x GeiL PC3200 512mb (golden dragon pair)
2x WD Raptor 74Gb (RAID0)

Dani AI

Generated

A reliable way to approach this kind of intermittent boot/shutdown trouble is to treat it as a diagnostic problem, not a guess-and-flash exercise. was right to flag motherboard/driver interactions, and ’s firmware suggestion is sensible — but start by collecting evidence so any firmware or driver change is targeted and reversible.

First, capture what Windows can tell you: enable crash dumps, check the System/Application logs in Event Viewer, and save any minidump files for analysis rather than guessing. Learn how to examine dumps before deciding to flash firmware or swap hardware: .

Second, isolate third-party code. Perform a clean boot (disable non-Microsoft services/startup items) and re-test. Use Driver Verifier to stress-test drivers so a faulty driver fails in a controlled way and points to the offending module: Using Driver Verifier. Reintroduce drivers one at a time and keep notes of versions so you can roll back cleanly.

For shutdown hangs, check power-management settings in Device Manager and the BIOS ACPI options, and read firmware release notes before updating — do not flash blindly. Verify storage and chipset drivers from the board vendor where possible, and run a full memory test if crashes persist (memory errors can produce misleading crash behavior): https://www.memtest.org/.

If a dump or Driver Verifier names a vendor driver, obtain the specific, stable driver from that vendor and document the working set. Keep a recovery plan (System Restore image, backup) before any BIOS flash so changes can be undone without a long outage.

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could be a motherboard driver fault.


Hi folks,

I have just built a new system (specs below) and I've hit a snag.

Since I put it together, the system will not shut down when it should, so I decided to get chipset drivers and BIOS up to date. The motherboard came with BIOS 1005 installed so I installed the v6.65 drivers so that I could flash the BIOS up to 1007.
Since I did that, the system will load Windows and then somewhere between 5 and 30 seconds later it will BSOD with 0x000000FC. When I boot into safe mode it doesn't crash any more, so I can only assume it's the drivers at fault.

Has anyone else encountered an error of this nature? I imagine I'm going to have flash the BIOS to an earlier level and reinstall an earlier set of chipset drivers. Oh, and it still doesn't turn off when I tell it to.

Any thoughts or comments welcome!

Windows XP Pro (32)
AMD Athlon64 x2 4400+
Asus A8N-SLI Premium
XFX 7800GTX
2x GeiL PC3200 512mb (golden dragon pair)
2x WD Raptor 74Gb (RAID0)

could be a motherboard driver fault.

By way of an update, I have today uninstalled/manually-removed all trace of nVidia software/drivers on the system (again) and with plenty of reboots reinstalled the 6.65 drivers again, piecemeal. Fingers crossed, so far it seems to be working. And frighteningly enough, when I shut it down this evening it actually turned off properly.

By the way, what I meant (and didn't explain very well) about the powering down issue was that when I clicked shutdown or restart it would close Windows, bring up the 'saving your settings' message screen, then the next message which I think is something like 'Windows is now shutting down' at which point it would simply freeze. Still, as I said, it seems to be working now somehow, so hopefully it's sorted now. Very stange.

Thank you for your response though! :)

ur right... it does seem strange but at least it seems to be ok now. let me know if you have any more errors come up.

Another thought... after talking to a tech support rep at ASUS, they said something to me about updating the BIOS to the latest (1009 i think)... I am not sure if it will help but I know that since I did, my computer was working well...
Currently having other recurring issues with MOBO (on second new board) at the moment...

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