Can someone plz help me with my computer. I have a problem, i have 2 drives, and one is a DVD-RAM/RW drive and another is a CD-RW/R drive. The problem is that when windows starts it doesnt show them in "My Computer" and when i look at the BIOS screen thing it does show them, but cant run them when windows starts. So does anyone know how to fix this?
Please post the exact errors from Device Manager, including the error codes (if they're given).
If you read the Microsoft article referenced in the post I linked to above, you'll see that certain CD/DVD driver errors in Device Manager are indicative of the Registry problem described in the article. The problem will not be fixed by reinstalling the drivers.
Error 39 is one of the error codes associated with the Registry issue I've mentioned, and the fact that you're getting the error for both drives simultaneously makes it less likely that the drivers are truly corrupt or missing.
Please read and follow the instructions in the Microsoft article I linked to carefully; if you find "upperfilters" and/or "lowerfilters" entries in your Registry, there's a very good chance that the described fix will work. Please ask questions before doing anything that you are unsure of though, as incorrectly editing the Registry can make matters worse.
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