Member Avatar for gujinni

What is the porblem of my PC???
Is this 'cause by viruses..

Actually my PC has viruses stored in C and D drives...

How can I fix this one???

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  • Latest Post Latest Post by jingda

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reported unexpected full-system power-offs during normal use; correctly asked for more detail. The most useful next step is a short, ordered isolation checklist that separates hardware failures from software/malware so the real cause can be confirmed instead of assumed.

Recommended quick checklist (in order):

  1. Backup important files to external media before any major changes.
  2. Capture timestamps of a shutdown and check the system Event logs for errors at that time (system log entries are often decisive).
  3. Run a full memory burn test from bootable media (example tool: memtest86) and let it complete several passes.
  4. Check drive health via SMART (tools such as CrystalDiskInfo or the HDD vendor’s diagnostic) and run an extended surface test if SMART flags appear.
  5. Monitor temperatures and fan speeds under load (CPU/GPU) with a hardware-monitor tool; thermal shutdowns are common on older systems.
  6. Swap or test the power supply if possible (intermittent PSU faults cause sudden power loss). Also inspect the motherboard for bulging/leaking capacitors.
  7. Boot from clean rescue media (a Linux live USB or antivirus rescue disk) to see whether the machine still shuts down when running outside the installed OS.

If malware is suspected after hardware is ruled out, use an offline rescue scanner or reinstall the OS from trusted media after ensuring backups are complete. Replace failing components rather than chasing software fixes when diagnostics show hardware errors. Avoid opening or testing the PSU unless experienced; use a technician for power-supply work.

Collect and keep the Event log entries and any memtest/disk-test reports; those objective artifacts make further diagnosis or service calls straightforward.

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Member Avatar for jingda

We need more information like computer model and others. Try doing a scan wit malware bytes. And also provide information about your problem. Like when this start to happen or does this problem occurs in safe mode...

Member Avatar for gujinni

System:Microsoft windows xp Professional version 2002
Computer:AMD Sempron(tm) Processor 3400+ 1.81 GHz, 448 MB of RAM Physical Address Extension

Member Avatar for jingda

So what is your problem actually? How do you know it is a virus problem? We need to know what happen to your PC, that makes you think it is a virus?

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