HP DV7-3079wm Laptop
I have a customer's DV7 laptop in for a liquid spill. He told be that everything works except that some of the keyboard keys stick or dont function. Based on what he told be I was thinking just a quick keyboard swap.
Before ordering the new keyboard I tested the laptop. Here is what is strange;
All keys function on the keyboard when at the password screen for the machine. Once the password is typed in and the desktop loads, NO keys work. The mouse works fine. I plugged an external USB keyboard in, it also does not work.
I tried these same steps with safemode and obtained the same result. So I need your opinions on this, obvious software/driver issue? Motherboard issue affecting only the keyboard once the operating system loads....?
Thanks in advance....