ummmm...I believe she wants to restore her PC..as in OS reinstall (Compaq provides a disc, called the Restore Disc), and not as in System Restore
Josey, you need to boot off of the Quick Restore CD that came with your computer and follow the instructions provided. I can't give you more details as branded computers have a different way of restoring the OS (another reason I hate branded PCs).
well in safe mode it didnt work..my computer didnt came with a restore cd ..u restore the computer by Start > compaq support > quickrestore i dont know wat i did wrong ... when i push the quickrestore button the program opens but then it closes really fast it dosent start my coputer is a compaq 7994 its win98se i dont know wut to do any ideas please help me
try running windows update, see if there is an update for quick restore or if that doesn't work try searching for the folder "quicksr" (without quotation marks), open it then try opening the file "user backup". This should create a user back up and then try and run system restore. Hope this helps.