Cleaning up my computer from some virus "invasions" seems to have messed up my operating copy of Microsoft Office Outlook.
[My OS is xp Pro, sp2, Office Pro 2003 enterprise edition with Hebrew multilanguage content]
The program no longer receives nor sends emails and, though I can easily access saved mails and link from then with no problem, I can't erase them.
When I attempt to erase a file I get an error message saying that errors have been detected in the file c:\Documents and Settings\....\Outlook\Outlook1.pst.
I'm advised to exit all mail programs and run the program Scanpst.exe--which I've done several times, to no avail.
Having had no choice, I've started using Outlook express (which I don't like and am not used to manipulating). It has no trouble receiving files but cannot send, access my other saved emails (from Outlook) nor can it access my address book.
I have asuspicion that somehow my system has misplaced my files, but when searching for them they aren't found and, to be quite honest, if I were to find them, I don't know where I would have to place them.
Any advice will be more than welcome.
Thanks in advance for reading this far.
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what I would do is
1. try to save your important emails somewhere else (export to a different PST file if possible, or just simply copy-paste the content in the worst case)
2. start - control panel - mail - data files
remove the existing files and start outlook - …
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all pst, no ost files, right?
anyhow, the pst is corrupted, so if you back it up, it will be corrupted as you restore, so what you need to do is try to extract the actual emails elsewhere and back those up.
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