Member Avatar for dlumberg

Hi all, I'm trying to install IIS on my Vista 32 Business and when I select anything in the Turn Windows Features on or off dialog it acts like it's doing stuff, then it just stops. I looked in windows logs and there are a bunch of "failed to complete the process of setting up the package XXX" errors. Any help is greatly appreciated. thanks, d

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The behavior described (the Features dialog appears to start work, then closes while Event Viewer records many “failed to complete the process of setting up the package …” entries) is a classic servicing-store / Windows Update–related failure rather than a simple UI bug. The evidence in this thread — attempts at file-repair and an in-place DVD repair that BSODed — points toward component-store corruption, a disk/driver problem, or a broken servicing stack. has already tried some sensible things; the next steps below focus on safe, ordered troubleshooting and on gathering the exact error details that point to a fix.

Suggested ordered actions:

  1. Verify the servicing-related services are present and startable (Windows Modules Installer/TrustedInstaller, Windows Update, BITS, Cryptographic Services) from Services MMC.
  2. Reset the Update/servicing cache (stop services, rename SoftwareDistribution and catroot2, restart services). Example (run elevated): 
    net stop wuauserv
net stop bits
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start bits
net start wuauserv
  3. Run a disk check to rule out I/O corruption before further repairs: 
    chkdsk /f /r
  4. Run Microsoft’s System Update Readiness / servicing-repair tool for Vista (the “CheckSUR” tool) to fix manifest/CBS issues; review its log afterwards.

If those do not resolve it, collect the exact failure identifiers: the Event Viewer errors, the last few hundred lines of C:\Windows\Logs\CBS\CBS.log, and C:\Windows\WindowsUpdate.log. The failed package names and error codes from those files are what map to specific KB fixes or manifest replacements. An in-place repair that BSODs often signals bad drivers or failing storage; try the repair again after removing third‑party security software and nonessential peripherals, or else prepare for a clean install after a full image backup.

Notes: ’s restore suggestion is valid when feasible; ’s .NET question is more relevant only if a feature specifically requires a runtime. The servicing/component-store route above is the most targeted path for the “Turn Windows Features on or off” failures.

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Member Avatar for forumdude123

have you installed anything new, like hardware, software, etc. It may be causing the problems. Also, use system restore to go back to an earlier time (after backing up data), and maybe it should work.

P.S. what is IIS, i hear a lot about it but i don't get exactly what it is.

Member Avatar for dlumberg

Unfortunately this problem has been happening for a few months and I've installed new software that I can't lose through a restore.

IIS is Internet Information Services, basically it's microsoft's web-server. It's used to deploy asp.net applications, and serve websites.

Member Avatar for forumdude123

Can you install IIS without this dead utility? Also, do you have a vista installation disk? If you do, then you can install IIS from it.

Member Avatar for dlumberg

IIS is integrated into Vista so I don't know if there's a way around it, I guess I'll try to poke around the DVD and see if I can find a way to fix the problem. Its not necessarily just IIS there's also a few other features that I wanted to enable.

Member Avatar for bobbyraw

Hi all, I'm trying to install IIS on my Vista 32 Business and when I select anything in the Turn Windows Features on or off dialog it acts like it's doing stuff, then it just stops. I looked in windows logs and there are a bunch of "failed to complete the process of setting up the package XXX" errors. Any help is greatly appreciated. thanks, d

when you say windows box are you referring to the add/remove windows components in control panel?
if IIS will not install check what version of the .NET framework you are running.

Member Avatar for dlumberg

The whole add/remove windows components dialog/system isn't working at all, if I try to add or remove any components it fails and leaves 20-30 error messages in my windows log.

Member Avatar for bobbyraw

The whole add/remove windows components dialog/system isn't working at all, if I try to add or remove any components it fails and leaves 20-30 error messages in my windows log.

so how are you installing IIS. and have you checked for updates to vista

Member Avatar for dlumberg

I can load the windows features dialog, I can select and remove components in the dialog, but when I hit ok it acts like it's doing stuff and then it just closes. I look at my logs and it has about 30 errors saying that the various components failed.

I did some more research and supposedly it's a problem with the windows update system as the two things are somewhat integrated.
I ran a SFC /f Scannow and it said that there were several corrupt files. I tried to do an in place upgrade from my DVD and it failed, booting into the BSOD. So I restored to the pre-update version and now I'm back where I started.

If anyone has any suggestions let me know.
Thanks.

Member Avatar for bobbyraw

have you tried updating from the windows update site

Member Avatar for dlumberg

It refuses telling me to use the Windows Update from the control panel

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