I am a new kid on the block. I sent this to another thread in another forum from someone with Win 98se.
I think it should be posted here.
I have Win XP-2 on a Dell Inspiron 7500
I asked Goggle and Google referred me to a site that said it was caused by a Trojan virus called...Trojan.psguard _desktop hijacker.
I have XSoft spy ware remover and it does not show the Trojan. Neither does AVG anti virus. RegCure also proved negative results. I tried several other freebie scans and they did not find it. Finally I tried Spy Doctor and there it was. It was classed as a high threat Trojan. Out of frustration and desperation, I purchased the Spy Doctor. After downloading it I ran another scan. The Trojan showed up again as well as 171 other minor infections that no one else caught. I clicked 'remove' and everything went kaput. My laptop froze up solid. I had to reinstall windows to get it to work again. The Trojan is gone BUT the shortcuts still do not work.
The shortcuts referring to my computer files work but any referring to web sites do not work. A window pops up saying that "this file does not have a program associated for it to perform this action. Create an asscoiation for it in the Folder Options control panel."
I have no idea how to do this. Does anyone have the solution?