Member Avatar for Bluesyboy

Hey!

I have been using XP Pro with SP1a and IE6 without any problems. Literally overnight I am no longer able to connect via 56k dialup.

No new software has been installed. The Internet Connection dialog box appears and list the ISP tel. number as normal but nothing happens. I have queried the modem but that seems fine. I have tested the tel line with another computer and it is fine. The ISP number is ok as well. It happens with IE, Outlook Express and my 3rd party FTP software, making me tink it is a central windows issue. The connection settings look unchanged from before...

Anyone had a similar problem?

Thanks for the help....
Mark

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Dani AI

Generated

Short summary and targeted checklist for a sudden XP dial-up failure (modem and line already tested OK). and sensibly flagged security/adware as possible culprits, but when the phone number shows and multiple clients (IE, OE, FTP) all fail at the same time, the most likely causes are a Windows RAS/phonebook problem, a service or driver change, or Winsock/LSP corruption. The following steps focus on those system-level items.

Quick checks and commands (run as Administrator):

Open Event Viewer (Start > Run > eventvwr.msc) and inspect System/Application logs for Ras, RasMan, Telephony or PPP error messages at the time of the failure.

Check the RAS/telephony services (must be running):

sc query RasMan
sc query RasAuto
sc query TapiSrv

sc start RasMan
sc start RasAuto
sc start TapiSrv

If any service fails to start, the System log will usually give an error code you can search.

Force Windows to use a fresh phonebook entry: back up and rename the phonebook files, then recreate the connection:

rename "%USERPROFILE%\Application Data\Microsoft\Network\Connections\Pbk\rasphone.pbk" rasphone.pbk.old
rename "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Connections\Pbk\rasphone.pbk" rasphone.pbk.old

Create a new dial-up connection in Network Connections (do not reuse the old entry) and attempt a connect.

Test from the command line with rasdial to capture exact error text/code:

rasdial
rasdial "Your Connection Name" username password

Other focused tests: boot Safe Mode with Networking to rule out third‑party filtering; verify the modem driver/COM-port assignment in Device Manager (reinstall if the COM mapping changed); if an LSP/winsock issue is suspected, use the Microsoft-recommended Winsock repair procedure (or the built-in reset available on later XP updates). If these steps fail, a System Restore to a point before the problem or applying the official XP SP2 networking updates may repair corrupted system networking components.

Recommended Answers

All 4 Replies

Member Avatar for mikeandike22

do a virus scan download hijack this and post the hijackthis log in the security forum. downlaoad zilla connection accelerator from zillasoft.ws and run that.

Member Avatar for kik786

dear,
you have adware installed without your permission.look into c/window/temp
if there is something delete it. go to internet options and delete cookies.

Member Avatar for alc6379

I'm thinking these guys are probably right, more than likely. Check out our Security Forum's sticky post regarding "Helping Yourself" . It's also included as a link in my sig for your convenience.

Member Avatar for Bluesyboy

Hey Good People,

Thanks for the advice... I work away during the week so will have a go at this again in Saturday. I'll post the results of my little investigation then to save some other poor soul from this weirdness.

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