Member Avatar for navarro

previously my computer with windows xp was performing a sound when i was selecting anything on the screen but now it does not. It does not make any sound even when a new message arrive to msn

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Good troubleshooting from and thanks to for the follow-up. The thread covered the obvious checks; the notes below cover deeper diagnostics and simple safeguards that often catch less obvious causes when XP stops playing UI or app alerts.

Useful checks and quick tests:

  • Confirm the Windows Audio service is running (Run -> services.msc, find "Windows Audio" and ensure it is Started and set to Automatic).
  • Inspect Device Manager under "Sound, video and game controllers" for errors; update or reinstall the vendor driver from the motherboard or sound-card maker if needed.
  • Verify the system event sound files still exist (C:\Windows\Media) and double-click a .wav there to test basic playback.
  • Use Sound Recorder (sndrec32.exe) or Windows Media Player to play or record a short clip to separate hardware/driver faults from app-level settings.
  • For messenger/IM apps, confirm the app’s own Alerts/Sounds options are enabled (older MSN/Windows Messenger has its own sound controls).

If the quiet returns, review the System and Application logs in Event Viewer for audio or driver errors, consider running System File Checker (sfc /scannow) if system files look corrupted, and keep audio drivers plus any security software up to date. Where a security product interferes with components, examine its application-control logs and make permanent allow rules for the affected program to avoid recurring silence.

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Member Avatar for caperjack

To you have sound workin from music cd or any other sound .
maybe the mute button is check in sound settings ,the icon is usually down by the clock or go to control panel /sounds and make sure its not muted ,or make sure the use of sounds hasn't been remove there also .

Member Avatar for navarro

thanks, the sound program was blocked by the firewall, so i turned it on again.
th esouns iis ok now

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