I am getting this error... Any help will be greatly appreciated
Um... any information you could give us is what will help; we're a bit lacking in specifics here. :mrgreen:
Seriously- give us the details of your server setup, the installed/attached hardware, etc. At first glance, the error seems related to timing issues with Compaq fibrechannel hardware, but knowing more about your situation would make it easier for us to say for sure.
PCI-X Slot 3 Hot swappable
Compaq Storage works 64 bit/66Mhz
Fibre Host Bus Adapter
Type of external array on controller = compaq storage Works Raid Array 4100
We do use Fibre Channel
Windows 2000 + sp2
SQL 2000 + sp3
The error usually appears alone ( no warnings or other error) Just this single error :
"The device \device\scsi\cpqfcalm1, is not ready for access yet".
A few hours after that error Server became unresponsive :
it is not a "STOP" errror but I am not able to do anything .
I don't even see the items on a desctop only background the only way to fix this is to cold shutdown computer and then after reboot everything is okey.
Look in your event logs to see if any more specific/descriptive info is given there. If so, post the exact and entire contents.
- A "not ready for access" message is often indicative of a timing error caused by hardware faults/confilicts. Carefully check your cabling, termination, etc. Has anyone made any physical changes to the system lately?
- The error could also be driver-related. Have any driver updates/changes been applied to devices in the system around the time this began to happen?
- It's possible that the device itself (cpqfcalm1) is starting to fail; do you have a replacement you can try?
HP will be a much better resource for these sort of problems but I can tell you that the first thing you want to do is check the version of SupportPack you have; looks like 7.10 is the latest so make sure you're running that one, it was released in June of this year so it's likely you don't have it. The support pack should have drivers for just about everything; generally when you run into problems this will be the first thing HP/Compaq support would have you check...you'll have to get more familiar with your hardware because frankly their support sucks. The method I've learned with the Proliants is to:
1. Update the support pack as this includes most common drivers for the system and commonly attached devices.
2. If the support pack doesn't have drivers for the particular devices you're seeing issues with then check to ensure you have the latest drivers installed for those devices.
3. Make sure you keep the warranty active...if you have updated all the software, searched all of the HP help docs, and re-read the manuals for the equipment you're having problems with then you will most likely be looking to HP for more help. This forum is great and the members are quite knowledgable but you're dealing with some fairly exclusive hardware here...the chances of members being able to help you resolve this sort of issue without access to your specific hardware config are slim...if you are the admin of the box then you need to work on it and learn it...if you're not then I would recommend you have this addressed by the admin. Good luck.