I have been trying to restore my computer to an earlier date through the "help and support" shortcut on my Compaq and when I click on the shortcut nothing happens at all. I try to go into compaq tools and it wil not open. I try to go into "PC TUne UP and Repair" and the window comes up but its blank. I believe this started happening after an update.. I would greatley appreciate anyones help. Thank you.