Member Avatar for zoheb_shah

Hi,

I have Windows Vista Home edition.

I reinstalled Windows some days back & took back up of my data. After reinstalling Windows when I try to Back up, its giving me the following Error

------------
RESTORE DID NOT COMPLETE SUCESSFULLY

Restore did not finish successfully. Error Code:

The backup files could not be found. Check your hardware
Configuration or restore from a different backup. (0x8100001A)

--------------------

However I am able to see my folder & files when I browse to select the folders / files for restore.

Plz assist. Is there any other tool which works similar ?

  • 2 Contributors
  • 1 Reply
  • 114 Views
  • 15 Hours Discussion Span
  • Latest Post Latest Post by LabASSistant

Dani AI

Generated

Brief context: reported that Vista can browse the backup folder but Restore fails; pointed to the official fix for a missing backup metadata/index file. If that fix is not available or does not apply, several other causes commonly produce the same symptom and are worth checking.

First, protect the backup by copying the entire backup folder to a different drive before making changes. Identify whether the backup is a file-level set or a complete disk image. File-level backups can often be opened directly in Explorer or with an archive tool and individual files copied out. Image backups (VHD-style) require mounting with an image tool or opening the VHD on a machine that supports mounting, then copying files from the mounted volume.

Next, check permissions and encryption. A reinstall creates new user SIDs, which can block access to NTFS-protected files or prevent encrypted (EFS) files from being restored without the original certificate/private key. Verify NTFS and share permissions on the backup folder, take ownership if necessary, and inspect file properties for encryption before attempting a restore. Ensure the restore UI is run with elevated (administrator) rights.

Troubleshooting system factors: run a surface/health check on the backup drive (chkdsk / drive manufacturer tools), confirm Volume Shadow Copy and related services are running, and examine Event Viewer (Application/System logs) for Windows Backup or VSS errors that give more specific failure codes. If the backup resides on a network share, verify UNC path, credentials, and both share and NTFS rights.

If manual extraction succeeds, restore the important data immediately and keep the preserved copy. If all attempts fail and the backup index/metadata appears corrupted or missing, preserve the original folder and escalate to vendor support who can advise on rebuilding the catalog.

Member Avatar for LabASSistant

Error Message When You Use The Restore Files Option To Restore A Backup File On A Windows

Symptoms
o When you use the Restore Files option to restore a backup file on a Windows Vista-based computer, you may receive the following error message:
The restore did not finish successfully. Error code: The backup file could not be found. Check your hardware configuration or restore from a different backup (0x8100001A).
Cause
o This problem may occur because the Mediaid.bin file is missing.
o The Mediaid.bin file may be missing if you moved the backup directory to another location.
Solution
o If the backup directory is on a different drive or on a different file share, and the original backup location is still available, follow these steps to resolve the problem:
+ Locate the root directory of the drive or the file share where the backup was originally stored.
+ Copy the Mediaid.bin file.
+ Locate the root directory of the location where the backup is currently stored.
+ Paste the Mediaid.bin file.
+ For example, if the original backup location is drive D, and the backup was moved to drive E, copy the Mediaid.bin file that is located in the root directory of drive D to the root directory of drive E.
+ Try to restore another backup file.
o If the backup location is inaccessible, or if the Mediaid.bin file is corrupted, contact Microsoft Customer Support Services (CSS) for help rebuilding the Mediaid.bin file.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.