Microsoft Seinfeld Strategy to Save Vista is Pathetic

Techwriter10 0 Tallied Votes 289 Views Share

Microsoft has announced a $300M dollar ad campaign, featuring 90s TV star Jerry Seinfeld, which according to multiple reports has been designed to save Vista and salvage Microsoft's battered reputation. There is so much wrong with this strategy, it's really hard to know where to start.

First of all, the problem is not just one of perception. A PR blitz suggests that Microsoft has produced a dazzling product in Vista, but the foolish masses have failed to grasp how good it is. All it will take is a funny ad and we all be lining up to get Vista. It's simply not going to work because the problem is that Vista is a flawed product and everyone realizes that.

That they chose a 90s TV star (one who Slashdot points out always had a Mac in his TV show apartment) only proves how myopic this company truly is. If they want to update the company's image, especially with young people, they might not want to choose a spokesperson whose TV show went off the air 10 years ago. Like Microsoft, Seinfeld's popularity peaked some time during the Clinton administration.

Not only that, the ad campaign is in reaction to Apple's highly successful "Get a Mac" campaign, which apparently really pissed off Bill Gates, who thought it was misleading. A commercial that's a defensive reaction to a successful campaign is behind the eight ball from the get-go and is doomed to be compared to its predecessor. Microsoft has rarely been known for its originality, and this is the perfect opportunity to produce something new and exciting, but once again they are chasing Apple. It's a bit pathetic.

Finally, the ad agency that Microsoft chose , is famous for those Burger King commercials with the cardboard looking king, which to me, weren't such dazzling ads, I would give them $300M to save my company.

If Microsoft really wanted to improve its reputation, they might try throwing that $300M at improving Vista and letting the market decides what it likes and doesn't like. Instead, it makes a lame attempt to save its reputation through PR and ad campaigns and paper over a weak product.

Dani AI

Generated

Good points from and : a big ad buy can only amplify what already exists — it cannot substitute for fixing core product problems. The thread calls out perception vs reality but stops short of a concrete, actionable plan. Below are practical steps a vendor in this position should take first (product), then second (marketing), together with measurable signals to watch.

  • Stabilize the base. Triage the handful of issues that cause most crashes or installer failures, push targeted hotfixes, and make those fixes broadly and easily available. Prioritize driver/firmware compatibility and the update path — those are the failures users notice first.
  • Reduce upgrade friction. Provide a reliable migration tool, an application-compatibility database, and an easy rollback path so early adopters can test without risking production machines.
  • Clean the partner channel. Work with OEMs to certify drivers, publish a “clean” reference image, and limit preinstalled software that masks or creates problems.
  • Tune for tangible gains. Focus UX work that produces measurable improvements (boot time, memory use, battery life, fewer security prompts) rather than cosmetic flourishes.

Marketing should follow demonstrable product improvements. Run pilots and A/B tests, gather case studies, and only scale advertising once key metrics move: install/upgrade success rate, crash-free percentage, certified-driver coverage, Net Promoter Score, and support-call volume. Short-term PR can change minds, but it should lead with facts and numbers — not just celebrity.

For anyone weighing an upgrade: verify certified drivers for your hardware, run the migration tool in a test image, and require a clear rollback plan from vendors. Echoing , start bottom-up: fix what breaks users first, then tell a story worth believing.

EddieC 0 Posting Whiz in Training

Hi Ron: Good post. I couldn't agree more. Microsoft's reaction to the (really funny, and I believe effective) Apple ads indicates that the ads must contain more than a 'kernel' of truth. And since Apple still has such a small percentage of the market, the move makes Microsoft look even more pathetic.

To begin to compete with Apple, Microsoft should emulate its bottom-up approach to OS improvement rather than piling the same tired old kernel with loads of useless eye candy and "features" (bloat).

A better marketing strategy for Microsoft might be to release a series of ads similar to Apple's pitting Vista against Linux, which it could more easily compete with. Because the Apple-Microsoft debate is over- the Mac OS X is in an entirely different galaxy.

DavidAKnopf 0 Newbie Poster

I agree with the content, and I *love* the headline! Jerry Seinfeld is not going to convince me to go back to Windows, that's for sure.

vmanes 1,165 Posting Virtuoso

Remember, "Seinfeld" was a show about "nothing".

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