I have Windows xp, macfee, and a dsl provider, and i worked fine FOR SEVERAL MONTHS, but for almost two months i always receive the message The page cannot be display. I talked with the support of the internet provider and we made several conections and procedures but nothing worked, finally they said that i should call dell support because i bought the computer there. I called them too, and we did the same things that i did with the internet providers, at the end they said that i should call the internet providers because they can't fix it. I did everything, reinstall windows explorer, check the internet options, return my system to and erlier time but nothig work. What should I do. PLEASE HELP ME!!!!!. :?: I have checked my connection with internet and it work. All the lights in the modem work correctly. I can't see all the pages. The internet work properly because i am using it in another computer temporarily. :cry:

Dani AI

Generated

Built on ’s original description and the follow-ups from , and , the symptom set — modem lights OK, another PC works on the same line, but IE shows “The page cannot be displayed” — points to a problem local to that Windows XP machine or to Internet Explorer specifically (DNS, proxy/settings, Winsock/TCP stack, or security/antivirus interception), rather than the ISP.

Recommended, prioritized checks (fast and low-risk):

  • Quick DNS vs browser test: run ping www.google.com and note the IP returned. Paste http://<that IP> into IE. If the page loads by IP but not by name, focus on DNS (set adapter DNS to a known server such as 8.8.8.8 and run ipconfig /flushdns).
  • Compare the problem PC’s ipconfig /all with the working PC to spot different gateway/DNS/proxy entries.
  • Browser/IE settings: confirm Tools → Internet Options → Connections → LAN Settings has “Use a proxy server” unchecked (unless intentionally used) and IE is not set to Work Offline. Try a different browser or Safe Mode with Networking to see whether the fault is IE-only.

Deeper repairs if the above don’t help:

  • Flush and rebuild network stacks: ipconfig /flushdns, netsh winsock reset (restart), and netsh int ip reset (where supported).
  • Check C:\Windows\system32\drivers\etc\hosts for unexpected entries.
  • Temporarily (briefly) disable McAfee firewall/web shield to test for blocking — re-enable immediately after testing.
  • Reinstall/roll back NIC drivers and run up-to-date malware scans (HijackThis + Malwarebytes or similar) as suggested.

Useful diagnostic outputs for further analysis: ipconfig /all, ping/tracert to the failing host, and a HijackThis log; note whether another browser works and whether Safe Mode with Networking changes behavior. Take care when disabling security software: do it only for short tests and while behind a router or disconnected if possible.

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All 9 Replies

Which page was it? or was it all pages? did you check the activity lights on the DSL router/modem to see that you had transmission?

I have Windows xp, macfee, and a dsl provider, and i worked fine FOR SEVERAL MONTHS, but for almost two months i always receive the message The page cannot be display. I talked with the support of the internet provider and we made several conections and procedures but nothing worked, finally they said that i should call dell support because i bought the computer there. I called them too, and we did the same things that i did with the internet providers, at the end they said that i should call the internet providers because they can't fix it. I did everything, reinstall windows explorer, check the internet options, return my system to and erlier time but nothig work. What should I do. PLEASE HELP ME!!!!!. :?:

I have checked my connection with internet and it work. All the lights in the modem work correctly. I can't see all the pages. The internet work properly because i am using it in another computer temporarily.

have you got your broadband software installed on the temp computer? has it got the modem drivers? are you definitly getting transmission (look at sent/received bytes)

I've checked the transmission. It says 4 sent, 4 received, 0% lost. I will accept all your suggestions

The same here with me. My IE also says " the page cannot be display..." while checking the internet connection it say ok and I do everything fine with firefox.
All your problem is the same with me. It is used to work well before then suddenly ...down.
I tried many things event uninstall and install the update version but not help.
So really looking forward your solution !!

Member Avatar for Member #127113

Are you are using Internet connection through LAN ? means its on proxy ?

Yes, I connect through LAN.
But usually I do not have to care any thing about proxy or any thing, just choose 'auto detect' and it done!

Member Avatar for Member #127113

Good...means your problem solved ?

Yes, I connect through LAN.
But usually I do not have to care any thing about proxy or any thing, just choose 'auto detect' and it done!

dose it work for you if you type in a web site address.
there is a spyware/virus section to this forum, i thing you should get a program called hijackthis and post a log in that forum .
http://www.daniweb.com/forums/forum64.html

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