Charge has a light? Is the light on?
Does battery exhaust & then recharge to 6%?
On the face of it, you might need to recalibrate the battery. It can only stand so many recharges and then eithger goes phutt or remembers its lasrt setting and needs recalibration as per manufacturer's instructions.
The battery charge light does not come on, however i have a powered light. i dont know how to access these bios to change whatever i need to change. i tried to remove the battery and the ac adapter and it didnt work. my laptop is a gateway model: w340ui. thanks for your efforts thus far
The battery charge light does not come on, however i have a powered light. ...
To be sure:
If the light on the power charger (the brick that connects between the mains and the laptop) does not come on, then t is faulty and must be replaced for anything sensible to happen.
If you have a "powered light" onn the laptop, then the power icon (when you pass the mouse over it) or from control panel should say "On AC Power". If that's the case, I'd expect the light on your charger to be on.