Member Avatar for EricBishopJr

I have a hidden icon/program that appears on my desktop toolbar. Whenever I select it, it reads,"Cannot find 'C:/Program Files/Instant Access/Center/Icons." I am not sure but i feel it is the reason i cannot view certain images on the internet. I cannot search on yahoo, it says the browser has sent a bad message to this server. Please, I need help.

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Good call by to check for spyware. Even after a successful removal, browser and network settings that malware changed can remain and cause "bad message" (HTTP 400–type) errors or missing images. The checklist below covers the most common, fixable remnants and gives safe next steps to restore normal browsing.

First, rule out a browser-only problem: test the same sites in a different browser or in a private/incognito window. If they load there, focus on that browser (clear its cache and cookies, remove suspicious add‑ons or toolbars, and reset its settings to defaults). If the problem appears in every browser, it’s system- or network-level.

Reset key network and name-resolution pieces (run an elevated command prompt and then restart the PC):

netsh winsock reset
netsh int ip reset
ipconfig /flushdns

Check for a rogue proxy or altered hosts file. In Internet Options -> Connections -> LAN Settings, make sure no proxy is set unless you need one. Review the hosts file in C:\Windows\System32\drivers\etc\hosts for unexpected entries and back it up before editing. Also inspect browser add-ons (BHOs/toolbars) and startup items with msconfig or Autoruns; remove anything unfamiliar.

For blank images, check the browser’s image/display settings and the security level for the Internet zone (very high settings can block images). Add problem sites to Trusted Sites while testing. Run a second-opinion anti-malware scan (Malwarebytes or similar) to catch leftovers, and consider creating a new user account to see if the issue is profile-specific. If problems persist, restoring to a known-good system point or doing an in-place OS repair is the next safe option.

Quick checklist: try another browser, clear cookies/cache, reset Winsock/TCP, flush DNS, check proxy/hosts, remove suspicious add-ons/startups, re-scan with up-to-date anti-malware, and restart. Back up system files or create a restore point before making changes.

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Member Avatar for alc6379

I would be looking to try and remove spyware from the system, as that sounds suspicious. Check out the "Helping yourself" link in my sig. Should that not help, try posting a question to the Spyware forum here.

Member Avatar for EricBishopJr

Thank you for your response, luckily i ridded myself of it just moments ago. I uninstalled my anti-virus program, reinstalled it, and after a full system scan, I used adware to rid of the program. I have learned it uses the folder: C:Program Files/istsvc./istsvc.exe. Thank you for your help.

Also: -Is there anyway that you can tell me why yahoo says this?
-I cannot view images on certain pages, it's just blank sometimes.
-I have XP, AOL 9.0, just to let you know.

And again, thank you.

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