Everytime I try to restart my computer from the start menu I always get the windows screen saying underneath..."windows shutting down" and it just stays there. When I reboot or turn computer on I always get the screen that has 1. normal 2. boot.txt? 3. safe mode....ect. Then it counts down and goes into normal mode. I have no idea what is causing this, I have checked a few other post on here with similar problems and can't seem to pinpoint my problem. Any help would be appreciated !!