Member Avatar for DaniBoo

One of our users has an issue with their email signature justifying across the screen only when they reply or forward. When creating a new email the signature is aligned left as it should be. Anyone have any ideas on what could cause this or how to fix it ?

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Per (and the follow-up from ), this looks like a local editor/formatting interaction rather than a problem with the signature as received. Common root causes are the reply/forward editor inheriting a paragraph style (or the quoted message) that uses full justification, or the signature relying on CSS that the editor strips when opening a reply.

Practical checks and quick fixes to try on the affected workstation:

  • Confirm message format: Outlook Options -> Mail / Mail Format -> "Compose messages in this format" is HTML.
  • While replying, check the Format Text (or Message) ribbon: if the paragraph alignment is set to Justify, switch it to Align Left before typing.
  • Make the signature resilient to editor quirks by using inline styles on each block-level element, for example:
<p style="margin:0; text-align:left;">Name | Title | Phone</p>
  • Recreate the signature with Outlook's Signature editor (or save a clean .htm into %APPDATA%\Microsoft\Signatures) so Outlook controls the final HTML.
  • Rule out add-ins or template corruption: start Outlook in safe mode (outlook.exe /safe) and test; if that helps, consider resetting message styles or creating a fresh profile.

Note: Outlook’s editor can inherit styles from the quoted message or the editor template; explicitly setting left alignment (or using a small table for signature layout) is the most reliable way to prevent the reply view from showing full justification.

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Member Avatar for HoustonIT

Are they using two different signatures or just one?

Member Avatar for DaniBoo

just the one. It's a html signature. All users have their own but she is the only user having this problem. I replied to one of the 'dodgy' emails on her pc yesterday but sent it to myself. The signature appears normal from the receiver's end, but when she hits 'reply' or 'forward' it stretches to justified across her screen. Very weird!

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