Member Avatar for Whilliam

Hello, sorry if I posted this in the wrong section. I don't know where else to put it.

My problem is that, usually, when downloading, the speed was around 40 kb/s. These past few days, when downloading, the speed is around 5 kb/s. It's very annoying. It's been 3 days now and it's still very slow.
Please help.. I want to know what's wrong with it and how I can solve it.

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  • Latest Post Latest Post by Whilliam

Dani AI

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Hi — sudden, large drops in download speed can come from lots of places. is right that the ISP can be involved, but before you call them try a few quick checks so you can report useful facts if you do.

  • Isolate the problem: run a speed check from the same PC on a wired Ethernet connection and from another device. If wired is OK, the issue is likely Wi-Fi (distance, interference, channel).
  • Check local usage: open Task Manager/Resource Monitor to see which processes use the network. Pause cloud backups, torrent clients or large updates while testing.
  • Reboot hardware: power-cycle modem and router (modem first), then retry. Check the router/modem status page for link errors or resync issues.
  • Update and scan: update your NIC driver and router firmware, and run a current anti-malware scan.
  • If you use P2P, cap the upload rate (unlimited upload can choke downloads).
  • Test at different times to spot congestion. If wired tests are slow after these steps, contact your ISP and give them the test results and times so they can run line checks.

Post back with wired vs wireless results, router/modem model, and whether other devices show the same slowdowns and I (or others) will suggest next steps.

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Member Avatar for caperjack

call you provider ,maybe something on there end !

Member Avatar for Whilliam

call you provider ,maybe something on there end !

ok thank you...

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