I am getting a blue screen error when I shut down my computer. I believe it is because I undocked it before it finished shutting down. This is the Error Message:
Technical information:
*** STOP: 0x0000000A (0x00000018, 0x00000002, 0x00000000, 0x804F45AA)

Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further assistance.

I downloaded a hotfix but it wouldn't work because it said I had more current updates. What should I do?

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All 4 Replies

Does the problem occur both inside and outside the dock? It sounds like a hardware profiles issue. I would create new hardware profiles for each situation. Here's some info on hardware profiles by MS: http://support.microsoft.com/kb/308577

Thanks, here is the report.


Analysis
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Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Fri 1/9/2009 1:27:10 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x18, 0x2, 0x0, 0x804F45AA)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.

On Thu 1/8/2009 6:54:54 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x18, 0x2, 0x0, 0x804F45AA)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.

On Wed 1/7/2009 11:59:19 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0x9F6C7058, 0x2, 0x0, 0x804F45AA)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.

On Mon 1/5/2009 7:25:45 PM your computer crashed
This was likely caused by the following module: ikfilesec.sys
Bugcheck code: 0x35 (0x89F43970, 0x0, 0x0, 0x0)
Error: NO_MORE_IRP_STACK_LOCATIONS
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on ikfilesec.sys

On Mon 1/5/2009 1:43:31 PM your computer crashed
This was likely caused by the following module: ikfilesec.sys
Bugcheck code: 0x1000008E (0xC0000005, 0x805E182B, 0xB35437AC, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on ikfilesec.sys

On Tue 12/30/2008 8:56:46 PM your computer crashed
This was likely caused by the following module: ikfilesec.sys
Bugcheck code: 0x35 (0x8A345D60, 0x0, 0x0, 0x0)
Error: NO_MORE_IRP_STACK_LOCATIONS
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on ikfilesec.sys

On Mon 12/29/2008 7:54:35 PM your computer crashed
This was likely caused by the following module: ikfilesec.sys
Bugcheck code: 0x35 (0x8B19B860, 0x0, 0x0, 0x0)
Error: NO_MORE_IRP_STACK_LOCATIONS
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on ikfilesec.sys

On Sat 9/27/2008 12:07:37 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x10000050 (0xB7AC745C, 0x0, 0x80537AF0, 0x0)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.

On Fri 8/1/2008 7:05:40 PM your computer crashed
This was likely caused by the following module: nv4_disp.dll
Bugcheck code: 0xEA (0x8A06E430, 0x8A6ABD58, 0x8A7DB1F8, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\WINDOWS\system32\nv4_disp.dll
product: NVIDIA Compatible Windows 2000 Display driver, Version 101.19
company: NVIDIA Corporation
description: NVIDIA Compatible Windows 2000 Display driver, Version 101.19


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Conclusion
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9 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

When this Stop error message occurs, first try to resolve the issue by using the Windows Error Reporting tool that is automatically displayed when any error occurs. The Reporting tool sends an error report to Microsoft, and reports a fix or a workaround back to you immediately. If no fix or workaround is available, or if the fix or workaround reported by the tool does not resolve the error, then follow the methods in the "Advanced Troubleshooting" section.

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