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and when i try to download spyware and stuff people have told me to try it says
You are not authorized to view this page
You might not have permission to view this directory or page using the credentials you supplied.

If you believe you should be able to view this directory or page, please try to contact the Web site by using any e-mail address or phone number that may be listed on the www.pcbugdoctor.com home page.

You can click Search to look for information on the Internet.


HTTP Error 403 - Forbidden
Internet Explorer

anyone know what i can do? please?

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Last Post by caperjack
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Hi ,Welcome to DaniWeb ,try some of the programs listed below !
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Google results error message
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Go
Here
and Get Trojan-Hunter Fully working trial! and run a full scan
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To remove trojans there is a tool which needs to be downloaded and run.

1. Please download Stinger and save it to your desktop

2. Double-click on the stinger.exe file and open the tool

3. Choose your entire hard drive to scan.

4. Choose Scan Now

5. Stinger will fix anything that it finds

6. Click the File menu and select Save report to file

7. Post the log file results here in this thread.

STINGER

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Reboot to SAFE mode to delete files
How to start computer in safe mode

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

Do a virus scan Please do an online scan, 2 would be better,

Micro World http://www.mwti.net/antivirus/free_utilities.asp
Trend Micro http://housecall.trendmicro.com/housecall/start_corp.asp

Make sure that you choose "fix" or "clean".

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Download then unzip and run CWShredder to clean up clicking "FIX" to have it remove all it finds.

CWShredder available from these places :-


http://www.aluriasoftware.com/tools/cwshredder.zip
Or this as a full download without any unzipping required
http://www.downloads.subratam.org/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe

We have found that some of the CWS infections can be removed better from safe mode, rather than normal mode.
To get to safe mode use the F8 key while booting the machine. Detailed instructions from :-
HERE
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Then please do this since it’s better to use automated tools to get rid of the bad stuff use these 2 programs first before doing the final cleaning with HJT

First use Spybot S&D. (Version 1.3)
Spybot
Unzip, and update. Install the updates and run. Delete all that it marks in red.
Reboot

Then it’s time for Ad-Aware
Ad-Aware
Install and update by using the globe icon. Restart your computer and run Ad-Aware.
Press scan now and select drives and/or partitions to be scanned. When done select all and click next. Remove all checked items and then reboot your computer.

Please go to this page and read the instructions for how to configure Spybot S&D & Ad-Aware
How To Setup Spybot SD and Ad-Aware

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If needed !!!!!!
Reboot and post a new HiJackThis log. You need an updated version of Hijackthis which you can get from HERE

Then post a HJT log as a reply to this topic.

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and when i try to download spyware and stuff

I dont know something just sounds wrong in that sentence.

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I dont know something just sounds wrong in that sentence.

lol ,i seen it worded wrong so many time,i just assumed the poster means removal tools .

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first, thanks a lot for trying to help me if you can't tell, i'm completely clueless about my computer. whats the word? illiterate? anyway, i tried downloading stinger and spybot and i keep getting the same message

You are not authorized to view this page
You might not have permission to view this directory or page using the credentials you supplied.

--------------------------------------------------------------------------------

If you believe you should be able to view this directory or page, please try to contact the Web site by using any e-mail address or phone number that may be listed on the download.nai.com home page.

You can click Search to look for information on the Internet.


HTTP Error 403 - Forbidden
Internet Explorer

when i ran a virus scan, it deleted most of what was found but it said it couldn't delete a couple of the files and when i ran a checkup it says im missing mscoree.dll i don't know if these things are related or not im just clueless. any other suggestions?

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