I am not only a newbie here but also with computers - I know the basics but that is all.
My son has windows xp and the problem i believe (although could be wrong) is a virus. He had Vrt1 tmp all the way through to 10 and also svchost.exe was adding 1 per minute to his processes on taskmanager, mem usage 152K.
I have decided to reformat so have googled how to and find that the computer won't even give me access to the device manager to find all the names of his drivers before refoematting. This led me to find out that I have no access to much of the computer always being asked with which program do I want the file opening with.
Any help would be really appreciated as I can't really afford to pull money out at the moment.
Thank you for your time.