Member Avatar for primero

Hello my friends,
I would like your advice please.
I have just recovered from being stung by a horrible nasty virus called Install_Patch.exe Trojan Downloader win32.bagle.bxn, I was advised by my previous AV provider to have the drive formatted which is what I have had done by a friend and he seems to have reinstalled all the major programs without any problem, I still get the Windows XP updates and support for MS Office which I did not think I would get if the hard drive was reformatted, I have installed Kaspersky as my new AV, do I need a second AV or one will be enough but I would like to install a Registry cleaner to go with it, what would you recommend?
Thank you in advance.

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  • Latest Post Latest Post by micahjoycemg

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Brief, practical summary for this thread (grounded in the posts by , and ):

You did the right thing by wiping the drive and reinstalling from clean media, and a reinstall does not automatically remove your right to updates if the copy is genuine and activated — updates are tied to a valid installation, not the old disk contents. That said, Windows XP (and some older Office versions) are past Microsoft support; XP security updates stopped being issued after April 8, 2014. Upgrade to a supported OS when possible. (support.microsoft.com)

Antivirus strategy: run one real‑time antivirus only (Kaspersky is fine as the resident AV). Do not run two real‑time engines at the same time — they conflict and can destabilize the system. Use an on‑demand second‑opinion scanner (Malwarebytes or similar) for periodic checks and removal of things a single AV might miss; when you replace an AV, use the vendor removal tool to get rid of leftover drivers. (learn.microsoft.com)

Registry cleaners and “all‑in‑one” tuneups: Microsoft does not support routine registry cleaning and warns these utilities can cause serious, sometimes unrecoverable problems. Back up the registry and create a full image or restore point before any registry edits. Use disk cleanup and targeted fixes instead of blind registry sweeps; CCleaner’s file/temporary cleanup is OK, but avoid indiscriminate registry cleaning. Be cautious with suites like Advanced SystemCare — they can change system settings. (support.microsoft.com)

If software installers fail (as reports): try these steps in order — run the installer as Administrator, temporarily disable real‑time protection, copy the installer to the local drive and re-download if needed, then run Microsoft’s Program Install and Uninstall troubleshooter. If MSI packages fail, re-register the Windows Installer and check system files:

msiexec /unregister
msiexec /regserver
sfc /scannow

If problems persist, check Event Viewer for installer errors, try Safe Mode with Networking, or use a clean image reinstall. Keep backups and consider upgrading away from XP for long‑term security. (support.microsoft.com)

Recommended Answers

All 5 Replies

Member Avatar for Bob_180_Bob

Hi,
You should never use 2 antivirus detectors or firewalls as they will interfere with each other.
There is a lot of debate as to the value of registry cleaners but in general, they can not hurt, Ccleaner is a good program. Ensure that you backup your registry first.
would be good to have as well on your machine.

Member Avatar for khakilang

One AV, CC Cleaner and Advance System Care should be more than sufficient.

Member Avatar for katrinawu020236

i delete some software about the audio system in my PC, no it cannot find any audio card or audio card driver. where i can find and download it from the internet, thanks.

Member Avatar for primero

Hi,
You should never use 2 antivirus detectors or firewalls as they will interfere with each other.
There is a lot of debate as to the value of registry cleaners but in general, they can not hurt, Ccleaner is a good program. Ensure that you backup your registry first.
would be good to have as well on your machine.

Hi Bob,
Thank you for the advice. I will try those two that you have mentioned, yes I agree with you I have read about Malwarebytes on here and it seems to be a good program, I don't want to be stung again. As for Ccleaner, this is also a good registry cleaner and will clean up a lot of other things as well like the internet temporary files, history browser and lots of other things, you are right about the backup of the registry, I think it is essential that I do that. I used to have RegistrySmart which also did a good job without making any adjustments to the program, it just scanned the registry and that was it, nothing else but when I got the last update for it my AV detected that it had a virus on it so in order to use it I had to disable the AV first.
Thank you once again,
Primero

Member Avatar for micahjoycemg

Greeting,
I could not installed any software in my laptop including yahoo messenger, microsoft office etc. It is always showing error message. Please advise what is the cause.

Thanks,
Marvin

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