Member Avatar for matty26

A friend of mine has a Acer L5100 running Vista. During the loading of Update 955430 (which is a pre-requisite for SP1) the update failed as did the update for SP1. At some point after - i.e. a couple of months - another update has caused internet to stop working (the machine will not connect other than "Local Access only").

There are no restore points back before the failed updates. Removing SP1 was possible but did not solve the internet problem. I can't download 955430 to run it again because the machine won't connect and I can't download it using this machine because it just wants to install it. You can't remove 955430 either.

So how do you get an update from Microsoft when you have no internet connection?

  • 3 Contributors
  • 3 Replies
  • 245 Views
  • 5 Days Discussion Span
  • Latest Post Latest Post by caperjack

Dani AI

Generated

As reported, a failed KB955430/SP1 install plus a later update left the PC with “Local access only.” Reinstalling Windows works, but a less-painful path is possible: grab the standalone update package on a different Internet-connected computer (Microsoft Download Center or the Microsoft Update Catalog) and transfer it to the Vista machine on USB, or repair the broken network stack first. See Microsoft’s guidance for manually downloading updates and the Update Catalog for offline packages. (support.microsoft.com)

Typical offline workflow (use another PC, then plug a USB stick into the Vista box):

  • On a working PC, search the Microsoft Download Center or the Microsoft Update Catalog for the KB number and download the correct x86/x64 package.
  • Copy the .msu / .exe to the Vista computer.
  • Install as Administrator (double-click) or use WUSA for .msu packages:
wusa.exe D:\Downloads\Windows6.0-KBxxxxxx-x86.msu /quiet /norestart

WUSA details and switches are documented by Microsoft. (support.microsoft.com)

If the problem is the network itself (the machine shows “Local access only”), repair the network stack before reinstalling updates. Run an elevated command prompt and use these commands (restart after the resets):

netsh winsock reset
netsh int ip reset c:\resetlog.txt
ipconfig /flushdns
ipconfig /release
ipconfig /renew

Those commands are Microsoft‑documented ways to reset Winsock/TCP‑IP on Vista; also check Device Manager and reinstall or roll back the network adapter driver (download drivers from Acer on another PC if needed). (support.microsoft.com)

If updates keep failing because the servicing store is inconsistent, run the System Update Readiness / repair steps (the old KB947821 workflow / DISM + SFC guidance) before attempting the SP1 pre‑reqs again. Back up user data first; if no restore points exist and repairs fail, a reinstall may be unavoidable. (support.microsoft.com)

Recommended Answers

All 3 Replies

Member Avatar for stryker4526

A friend of mine has a Acer L5100 running Vista. During the loading of Update 955430 (which is a pre-requisite for SP1) the update failed as did the update for SP1. At some point after - i.e. a couple of months - another update has caused internet to stop working (the machine will not connect other than "Local Access only").

There are no restore points back before the failed updates. Removing SP1 was possible but did not solve the internet problem. I can't download 955430 to run it again because the machine won't connect and I can't download it using this machine because it just wants to install it. You can't remove 955430 either.

So how do you get an update from Microsoft when you have no internet connection?

There should be a download only option on the Microsoft website. Otherwise is the computer hardwired or wireless?

Member Avatar for matty26

Stryker - thanks for the post but when ever I hit a download button on the Microsoft site I had no option other than it wanted to install on the machine that was connected. In the end I've given up and re-installed Vista...... painful....

Member Avatar for caperjack

Stryker - thanks for the post but when ever I hit a download button on the Microsoft site I had no option other than it wanted to install on the machine that was connected. In the end I've given up and re-installed Vista...... painful....

for future reference you need to download it from Microsoft ,not through the windows updates
http://support.microsoft.com/kb/955430

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.