I got a Dell notebook and recently when boot up the screen goes black except for the mouse. When I press Ctrl-Alt-Del. The task manager come out and I have to switch task to go into Window. Is my window infected by virus or corrupted? Appreciate to anyone who can help.

8 Years
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Last Post by hotmatrixx

Is my window infected by virus or corrupted?

maybe it is a virus. i had experienced this and i had to do system restore. during the black screen, open task manager, select application tab and click new task... type explorer.exe.

download and install Malwarebytes' anti-malware.
download and install hijackthis and get a log from it. post it here.

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