Hi and thanks in advance for any advice.
I am giving my old lap top to my kid and wanted to reformat before the transfer.
Yesterday I reformatted drive C but did not touch the partitions as there is nothing on them. Then today I tried to install XP but was unable. I spent a long time online with Dell Tech support and was told the Hard drive must be bad.
I insert the Dell OS disk, Turn on computer. Screen says "hit any key to boot from disk", I press key. Screen flashes some writing about checking settings or something, then goes black. Nothing else happens.
The Dell Tech Support ran diagnostics and no issues were noted. Hard drive tested fine. The computer was working prior to the reformat. I only reformatted to insure no confidential information was going to be handed to the kids who surf and download everything.
I can get to a C: prompt if needed.