Member Avatar for Bleak

After running IE for 5-10 minutes I click on a link and it does nothing. If I click again it says 'Done' in the info bar (or whatever it's called, just above the Taskbar anyway), even though it isn't. I've scanned the computer for spyware/virii, and it still happens. Can someone help?

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Dani AI

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Good move running HijackThis as suggested — that log is the right starting point. The behaviour you describe (IE shows "Done" while the page never finishes) is usually caused by a third‑party browser extension/toolbar, an ActiveX control, or a background process that interferes with navigation or saturates the connection. The steps below will help isolate the cause and let you remove it safely.

Quick, low‑risk tests to try first: start Internet Explorer with extensions disabled by running iexplore.exe -extoff (Start → Run). Alternatively, in IE go to Tools → Internet Options → Advanced and uncheck “Enable third‑party browser extensions,” then restart IE. If that fixes it, you have an extension/BHO problem. Uninstall obvious toolbars via Add/Remove Programs, and use HijackThis to identify suspect startup/BHO entries. Do not remove entries blindly — export the registry first and search unfamiliar names before deleting. To neutralize a suspect DLL you can unregister it with regsvr32 /u "C:\path\to\bhofile.dll", but only after you’ve backed up.

If the issue is not extension‑related, look at background programs: peer‑to‑peer clients, auto‑updaters and sharing software commonly cause stalls. Monitor CPU and network activity with Task Manager or Process Explorer while a click hangs; spikes usually reveal the offender. On Win98 a corrupted TCP/IP/Winsock stack can also cause delays — remove and re‑add TCP/IP from Control Panel → Network and reboot rather than relying on XP tools. Clearing Temporary Internet Files and removing unwanted ActiveX controls can also help.

If none of the above helps, test with another browser to confirm it’s IE‑specific and consider reinstalling IE or moving to a supported browser/OS (Win98 + IE6 is obsolete). Since you’ve posted a HijackThis log, focus first on disabling third‑party extensions and stopping auto‑updaters; then post a short list of any unfamiliar program names or any entries flagged as “file missing” and or others can recommend exact removals. Always back up the registry and important files before making changes.

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Member Avatar for steamwiz

Please Download hijackthis from

http://www.merijn.org/files/hijackthis.zip

Unzip, doubleclick HijackThis.exe, and hit "Scan".

After the scan has finished the "scan" button will turn into a "save log" button

save the log file and paste it here

Do not delete anything yet, as most things hijackthis finds are harmless and needed.

steam

Member Avatar for Bleak

Logfile of HijackThis v1.97.7
Scan saved at 02:25:31, on 13/01/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\WINAMP3\WINAMP3.EXE
C:\WINDOWS\SYSTEM\WINOA386.MOD
C:\PROGRAM FILES\WINMX\WINMX.EXE
C:\PROGRAM FILES\ANTISPYWAREAPPS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {EA7F9A52-0A05-11D2-98C5-00104B7229C2} - C:\PROGRAM FILES\WAVETOP\BIN\WAVEIE.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\TWAINTEC.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: DashBar Toolbar - {CC90CDA0-74A0-45b4-80EF-D89CA8C249B8} - C:\PROGRAM FILES\DASHBAR\DASHBAR15.DLL (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AME_CSA] rundll32 amecsa.cpl,RUN_DLL
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: GetMP3 (HKLM)
O15 - Trusted Zone: http://www.neveron.com
O15 - Trusted Zone: http://www3.neveron.com
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.
O16 - DPF: {02607DF4-D40B-4FFB-B054-1CAC03468E28} (DNLCertificate Control) -
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) -
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.
O16 - DPF: {034CC2DC-3245-4B26-B5C7-7B8777739CB7} -

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