Member Avatar for nugget

I run XP pro SP1 with IE6.0, I've searched the net for an answer to this problem:

I navigate to Tools -> Internet Options -> Advanced Tab,
( yes I've seen help on "hidden advanced tab & registry fix's" )
The advanced tab is there, but the window under "settings" is totally blank.
The button to "reset to defaults" is there, but there are just no options.

During my search for information, I've come across "re-installing" IE using IE.INF, even a run command that verrifys windows files integrity and originality.
I've logged in as Administrator, and the same error is apparent.
I've even done a full web update.

I can't seem to fix this problem, my browser works fine, but I can not set any options.

Any help reguarding would be appreciated. Thankyou.

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For and : when the Advanced page in Internet Options shows only the Reset button and an otherwise empty settings pane, the dialog is loading but the data used to populate it is missing or inaccessible. Typical, verifiable causes are missing registry entries that define the Advanced options, a COM/DLL registration problem in the IE component set, or a policy/permission blocking access. The checklist below is a focused, diagnostic path that avoids reinstalling Windows.

Create a clean test profile (rules out per-user hive corruption). From an elevated command prompt:

net user TestIE TestPwd123 /add
net localgroup Users TestIE /add

Log into that account and open Internet Options -> Advanced. If the list appears, the problem is in the original user hive and the fastest fix is to restore the HKCU IE keys from backup or recreate the profile.

Trace what the control is trying to read using Process Monitor (Procmon). Run Procmon as Administrator, add a filter for registry activity (Operation is RegOpenKey or RegQueryValue), clear the log, then open Internet Options -> Advanced. Stop capture and look for results of "NAME NOT FOUND" or "ACCESS DENIED" for keys under HKLM/HKCU\Software\Microsoft\Internet Explorer or HKLM/HKCU\Software\Policies\Microsoft\Internet Explorer. Those failing keys tell exactly what to restore or which permissions to fix. Procmon download: Procmon (Sysinternals)

Before replacing registry data, try re-registering core IE components (run as Administrator):

regsvr32 /s "%windir%\system32\urlmon.dll"
regsvr32 /s "%windir%\system32\mshtml.dll"
regsvr32 /s "%windir%\system32\shdocvw.dll"
regsvr32 /s "%windir%\system32\actxprxy.dll"
regsvr32 /s "%windir%\system32\browseui.dll"
regsvr32 /s "%windir%\system32\ieframe.dll"

If Procmon shows missing system-level keys, export those same keys from a known-good XP machine and import them (or restore from an IE install registry backup). Check for domain/group policy under HKLM/HKCU\Software\Policies\Microsoft\Internet Explorer if the machine is managed. Always create a System Restore point and export any registry branches you will change before editing. : this keeps the diagnostic steps compact for anyone following the thread.

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Member Avatar for lynxmc

Hi everyone,

I'm having the same exact problem as nugget described above. I've tried everything possible, and followed a lot of different suggestions from many boards and microsoft help site etc. but the problem is still there. The browser is working fine, but the advanced tab is completely blank (nothing to check/un-check). I'm using IE 6.0 running on XP.

If anyone knows any fix to that, please let me know ASAP. Thanks in advance!

Member Avatar for DMR

Hi lynxmc, welcome to TechTalk! :)

As a new member, I would ask you to read our posting guidelines, especially the "Post in the correct place" section. For reasons of clarity, we ask that members not post their question in a thread started by another member. When multiple questions from multiple members are being asked and answered within a single thread, it can quickly become difficult to discern exactly which answers relate ot which question.

With that in mind, I'll ask that you post your question in its own thread; once you've done I'll delete this one.

Thanks for understanding,

-Dave

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