Member Avatar for Evilmanta

OK this is a strange situation.
I live in a college dormitory and i bought web space, hosting, domain name. and i used to be able to access my web site. (the only working page atm is )

Well for whatever reason a couple weeks ago, i've been unable to access the site, the page to edit my site (the file manager) and any thing in the hosting and wahtever. i get timed out on mozilla, i get an error cnanot find page on internet explorer, and if i ping it i get timed out for all 4 tries.

Here's the weird thing. EVERYWHERE and EVERYONE else can access my site. If i go to my friend's computer or the computer labs, i can access the web site. I can access the page to edit the files, i can see everything. If i bring in my friend's laptop to my room and use the connection, i can see the page. the only that doesn't work is from my comptuer. so i think it's something internal. or software issues.

please help me out.

  • 6 Contributors
  • 14 Replies
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  • 4 Years Discussion Span
  • Latest Post Latest Post by fred sheehan

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Generated

Short summary and likely cause: since the site and control panel are reachable from other machines on the same dorm connection but not from 's PC, this is almost certainly a problem on that Windows box (local proxy/stack/firewall/LSP), not the host. 's cache suggestion and 's remote tests were the right direction; 's host-block theory is possible but less likely given a friend's laptop works on the same link.

Walkthrough to isolate and fix (run these from an elevated Command Prompt and follow the notes):

  • Check browser proxy settings (IE: Tools -> Internet Options -> Connections -> LAN Settings; Firefox: Tools -> Options -> Advanced -> Network -> Connection Settings). Remove any proxy or PAC URL and try again.

  • Gather diagnostics (post these outputs if you need more help):

    ipconfig /all
tracert -d www.evilmanta.com
route print
netstat -an

    If tracert fails immediately (inside your LAN) the stack or local gateway is the issue; if it fails after the first hop it points to upstream routing.

  • Repair the Windows networking stack (requires reboot):

    netsh winsock reset
netsh int ip reset C:\resetlog.txt
ipconfig /flushdns

Other important checks and tips:

  • Disable or uninstall any third-party firewall/AV/HTTP-scanning software (ZoneAlarm, Norton, McAfee, Webwasher, etc.) and test in Safe Mode with Networking. Many products install LSPs that can break HTTP even when Windows Firewall is off.
  • Verify the hosts file is really named hosts (no .txt extension) in C:\Windows\system32\drivers\etc and contains no stray entries for your domain.
  • If all else fails, boot a Linux Live USB and try the site; if it works there the problem is Windows-only. Post the tracert and ipconfig /all outputs and the result of the winsock reset and Safe Mode test for more targeted advice.

Recommended Answers

All 14 Replies

Member Avatar for Evilmanta

Oh. EDIT: I have tried turning off firewall, editing the C:\Windows\system32\drivers\etc\ hosts file. among other things

i have Windows XP Pro and i built my own computer.

Member Avatar for nanosani

The page opens okay on my side too. Clear your internet cache from temporary internet files folder ... clear the autocomplete entries and then try again if you can access the site.

Member Avatar for Evilmanta

The page opens okay on my side too. Clear your internet cache from temporary internet files folder ... clear the autocomplete entries and then try again if you can access the site.

yah, i cleared my temporary internet files, and history, and deleted my cookies. no go.

Member Avatar for chrisbliss18

I have some questions for you.

Can you access www.evilmanta.com?

Click Start, click "Run...", type "cmd", click OK, type "nslookup www.evilmanta.com", and copy and paste the response you get in your reply. You should get a portion of the response that says:

Name:    evilmanta.com
Address:  64.246.57.158
Aliases:  www.evilmanta.com

Does this only happen in one browser (such as only in IE or only in Firefox) or does it happen in all your browsers? If you only have/use one browser, install and use a different one to see if it makes any difference.

Member Avatar for Evilmanta

I have some questions for you.

Can you access www.evilmanta.com?

Click Start, click "Run...", type "cmd", click OK, type "nslookup www.evilmanta.com", and copy and paste the response you get in your reply. You should get a portion of the response that says:

Name:    evilmanta.com
Address:  64.246.57.158
Aliases:  www.evilmanta.com

Does this only happen in one browser (such as only in IE or only in Firefox) or does it happen in all your browsers? If you only have/use one browser, install and use a different one to see if it makes any difference.

Server:
Address:

Non-authoritative answer:
Name: evilmanta.com
Address:
Aliases: www.evilmanta.com


I can't even access www.evilmanta.com, or hte site to edit the files in my site. the control panel.

it happens in all browsers. that's why i installed firefox. and then i reallly like firefox so now i'm using it fulltime :)

Member Avatar for chrisbliss18

It looks like your browser is being pointed to the correct server. Let's see what response you get from it.

Run "cmd" again. Type in "telnet www.evilmanta.com 80" and press enter. You will not be able to see what you type, so you will want to be very careful that you type the following exactly as I have (this is case sensitive, so be mindful of the case of the letters).

GET / HTTP/1.1 host:www.evilmanta.com

Press enter twice after you have typed this.

Copy and paste the reponse inside of CODE tags in your reply.

Edited by happygeek because: fixed formatting
Member Avatar for Evilmanta

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings********>telnet www.evilmanta.com 80
Connecting To www.evilmanta.com...Could not open connection to the host, on port
80: Connect failed

Edited by happygeek because: fixed formatting
Member Avatar for chrisbliss18

That's interesting. For some reason, your system can't access your web server's HTTP port.

If you are running any types of firewalls on your machine (including Windows' firewall) or any type of server software (like a mail server, Apache, etc), turn all that off before trying the next step. Make sure that you have updated your system with the latest hotfixes and that you have installed SP2.

Repeat the previous steps again, but replace "telnet www.evilmanta.com 80" with "telnet 80".

Member Avatar for Evilmanta

That's interesting. For some reason, your system can't access your web server's HTTP port.

If you are running any types of firewalls on your machine (including Windows' firewall) or any type of server software (like a mail server, Apache, etc), turn all that off before trying the next step. Make sure that you have updated your system with the latest hotfixes and that you have installed SP2.

Repeat the previous steps again, but replace "telnet www.evilmanta.com 80" with "telnet 80".

Turned off Windows firewall. i'm 99% sure i dont' have any mail server or any other type of server runnin on my comp. and i'm fairly sure i have installed SP2 along with the latest hotfixes (as windows update has no new updates. big ones or little ones)

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\*********>telnet 64.246.57.158 80
Connecting To 64.246.57.158...Could not open connection to the host, on port 80:
 Connect failed
Member Avatar for Evilmanta

no one else? >.>

Member Avatar for Evilmanta

*bump*

Member Avatar for GigaT3k

Well, i know this thread is old, but you might contact your host provider and check if they blocked your IP address, it happened to me also, and my Host provider blocked my IP, when I tried to log on countless times and failed. =)

Member Avatar for beachlvr0804

My website created with cs4 is now requiring a username and password when trying to access it from the internet. HELP!!!!!!!! It wasn't written to require this info!!!

Member Avatar for fred sheehan

Load your site up again in CS4, (the local one on your PC), and make any edits to the code that you need to, ie remove any log ins you have inadvertently inserted, then re-upload (FTP) the site again to your hosting server, this should 'fix it'

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