Hi my PC has no sound and the 'C-Media AC97 Audio Device' in the device manager has a yellow exclamation mark next to it. I have tried un-installing and re-installing it but this does nothing.
Can anybody tell me how to fix this or how to aquire a working device for it.
Thanks.
Scrubber1 0 Newbie Poster
Recommended Answers
Jump to Post9down is safe site i have tested using McAfee site adviser. and brothersoft is also a safe sit ,
Jump to PostIgnore my above post. See whether this link help fist
Jump to PostYou said you bought it from Ebay, try contacting the person who sold you the laptop. Maybe he has experience this problem before. If he experience the same problem as you before, he might have sold the computer to you because he cannot solve the problem himself too. In that …
Jump to PostYes, it does this, so there must be something wrong with it.
I contacted the seller and he said at home he has a Card that i install into a pci slot, and comes with a disk that will add 5.1 surround sound.
Does that sound ligit?
Sorry, I can't …
Jump to PostI agree with Flagstar. See my previous post about the Ebay thing. The seller might have sold you a laptop that cannot work, you need to contact him and ask him does he have this problem before and how can you solve it. We need to hear a response soon.
All 38 Replies
jingda 135 Industrious Poster Featured Poster
Yellow sign mean that the driver is not installed. Go to the manufacturer website and download and install the latest drivers. Any questions just ask. I will help you out. Good luck
Scrubber1 0 Newbie Poster
Yellow sign mean that the driver is not installed. Go to the manufacturer website and download and install the latest drivers. Any questions just ask. I will help you out. Good luck
I downloaded a driver yester day from acers website but it didn't seem to do anything?
flagstar 111 Practically a Master Poster
What is your computer specs? Are you using desktop or laptop?
We need to know about it so we can search for the problem easily and come up with possible solution for it...
Try this just in case...
* Go to device manager and select the hardware with yellow exclamation mark
* Uninstall it just in case
* Click on scan for hardware changes icon and a window will pop up
* Select no to update driver from windows update (if any)
* Select install from a list or specific location
* Select Don't search.
* Select any compatible driver listed in the box and click next.
* See if the hardware works and confirm if no yellow icon show up in device manager
thunderstorm98
Are you sure its AC97 Codec or HD Audio ? Did you installed that driver (C-Media) or its suddenly stopped working ?
Scrubber1 0 Newbie Poster
What is your computer specs? Are you using desktop or laptop?
We need to know about it so we can search for the problem easily and come up with possible solution for it...
Try this just in case...
* Go to device manager and select the hardware with yellow exclamation mark
* Uninstall it just in case
* Click on scan for hardware changes icon and a window will pop up
* Select no to update driver from windows update (if any)
* Select install from a list or specific location
* Select Don't search.
* Select any compatible driver listed in the box and click next.
* See if the hardware works and confirm if no yellow icon show up in device manager
That didn't seem to do anything. No change.
Scrubber1 0 Newbie Poster
Are you sure its AC97 Codec or HD Audio ? Did you installed that driver (C-Media) or its suddenly stopped working ?
I have no idea.
I bought the Desktop from Ebay, it's quite an old Acer. The sound never worked since i recieved it.
uv4u 0 Light Poster
dnt worry friend , download universal high defination audio driver from realtek , this works on all acer machines,
now extract files into an folder and go to deice manager
right click on this icon use update driver / from my computer and browse to folder (where u have extract files ) nw run
surly this will work for u?
Scrubber1 0 Newbie Poster
dnt worry friend , download universal high defination audio driver from realtek , this works on all acer machines,
now extract files into an folder and go to deice manager
right click on this icon use update driver / from my computer and browse to folder (where u have extract files ) nw run
surly this will work for u?
Do you have a link? Realtek just keeps prompting me to buy things from a driver navigator.
uv4u 0 Light Poster
use this link u may find there .http://www.realtek.com/ . otherwise go to brothersoft , and one i like most is 9down.com
Scrubber1 0 Newbie Poster
As i said realtek site just wants me to buy things and doesn't actually have anything with the name 'universal high definition audio driver' and those other sites don't look safe.
uv4u 0 Light Poster
9down is safe site i have tested using McAfee site adviser. and brothersoft is also a safe sit ,
jingda 135 Industrious Poster Featured Poster
9down is safe site i have tested using McAfee site adviser. and brothersoft is also a safe sit ,
I know that. I wanted to give him more link.
uv4u 0 Light Poster
use this link and don't worry about site. this is safe,
"http://drivers.softpedia.com/get/SOUND-CARD/REALTEK/Realtek-AC97-Audio-Codec-Driver-A397.shtml"
Scrubber1 0 Newbie Poster
I downloaded the Realtek High Definition Audio Driver but it didn't do anything. When it says installation is complete and restarts my computer, C-Media just re-installs itself and i can't find the RHDAD anywhere.
What exactly am i supposed to do? Thanks.
jingda 135 Industrious Poster Featured Poster
Show me the picture of the yellow sign and the driver that is currently intalled. Take a picture and post it here, i need to see what driver is suitable for your computer
Scrubber1 0 Newbie Poster
Show me the picture of the yellow sign and the driver that is currently intalled. Take a picture and post it here, i need to see what driver is suitable for your computer
[IMG]http://img836.imageshack.us/img836/3404/unledeci.png[/IMG]
![[IMG]](http://imageshack.us/photo/my-images/836/unledeci.png/){kind=link}
Uploaded with ImageShack.us
jingda 135 Industrious Poster Featured Poster
When did this happen. Did it happen right after you do a system restore? Backup your data on an external hard diks and try reformatting it. You might want to back up your web browser bookmarks as well.
jingda 135 Industrious Poster Featured Poster
Ignore my above post. See whether this link help fist
Scrubber1 0 Newbie Poster
I bought the PC from ebay it was restored to factory settings already.
EDIT. I have finally found out the model of the PC if this helps in any way it is an AcerSystem Aspire 8000 XP DDRb
uv4u 0 Light Poster
Scrubber1 0 Newbie Poster
http://img836.imageshack.us/img836/3404/unledeci.png
Uploaded with ImageShack.us
try dis link
http://download.cnet.com/C-Media-AC97-Audio-Device/3000-2120_4-154785.html
It doesn't work, if i try to run the wizard it just crashes and comes up with windows error report.
uv4u 0 Light Poster
http://support.acer-euro.com/drivers/desktop/aspire_8000xp.html
this is the acer support
this is last option for driver ,
Scrubber1 0 Newbie Poster
It doesn't work. What an absolute fail of a computer this is.
Thanks anyway.
jingda 135 Industrious Poster Featured Poster
You said you bought it from Ebay, try contacting the person who sold you the laptop. Maybe he has experience this problem before. If he experience the same problem as you before, he might have sold the computer to you because he cannot solve the problem himself too. In that case, you might have been cheated because he sold you a computer that cannot work.
Try to contact the person who sell you the laptop first.
gerbil 216 Industrious Poster
It seems that your sound device is actually working, at least to the extent that the system can recognise it, and know that the driver is incorrect, or corrupt.
These chaps are good: http://members.driverguide.com/
Just paste into Search your C-Media AC97 Audio Device, or [better..] choose Sound Card and follow through. You might come to this page:
http://members.driverguide.com/driver/detail.php?driverid=136560
Grab that file [register, please.] and install it.
flagstar 111 Practically a Master Poster
Well maybe the cable inside the desktop has wrong connection. Open your desktop casing and check a cable with name 'Ac'97' or 'HD audio' embedded on the head cable.
If it's HD audio, then follow uv4u post and you should be fine...
flagstar 111 Practically a Master Poster
ignore my last post... I didn't notice this page already expanded.
Try to uninstall the c-media driver and reboot. After reboot, if it come up with 'add new hardware' just cancel it and install realtek driver. If it still showing C-media, then something is wrong with your pc...
Scrubber1 0 Newbie Poster
ignore my last post... I didn't notice this page already expanded.
Try to uninstall the c-media driver and reboot. After reboot, if it come up with 'add new hardware' just cancel it and install realtek driver. If it still showing C-media, then something is wrong with your pc...
Yes, it does this, so there must be something wrong with it.
I contacted the seller and he said at home he has a Card that i install into a pci slot, and comes with a disk that will add 5.1 surround sound.
Does that sound ligit?
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