I am trying to connect a modem provided by my vendor in xp and windows7 (this modem is used to read remote meters through GPRS). even though i have connected it in different machines(and OS), the device manger doesn't show the modem.when try adding new hardware it fails to detect the modem. no driver CD is provided by vendor.Modem is connected through serial cable(to com port)
*note - vendor has provided a software interface to communicate with modem and configure the SIM card inserted in the modem. that software can detect the IMSI number of the SIM and the modem serial number. so I'm sure that modem is not defected.
modem type - ECD210 (GSM/GPRS modem)
My problem is - the provided software is only to configure the modem. but i can't dial the modem through this. i need OS to detect the software and dial manually through OS.
Can someone suggest a way i can fix this.