Member Avatar for atomdaya

idk much abt tech n all but i need help asap!
my frn installed some software today (i really dont knw it was) n now m unable to open Computers or any of the files/folders and also unable to uninstall. wen i click on control panel only a blank window appears. its much the same with everything i try to open. luckily i gotto connect with net n i need help. please! thanks much...hope to get some reply asap!

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  • Latest Post Latest Post by JorgeM

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Quick, practical follow-up based on this thread: third‑party theming/skin utilities can hook into Explorer and the Windows shell in ways that leave Control Panel, folders or Programs and Features unresponsive. As suggested, Safe Mode + System Restore is the right first move because Safe Mode loads minimal shell extensions and makes it easier to undo or uninstall the offending software. ’s later note that switching the visual style restored access fits that pattern.

If this happens to you, try these steps in order:

  1. Boot to Safe Mode (press F8 while booting on Vista/7; on Windows 8 hold Shift while clicking Restart, then Troubleshoot → Advanced options → Startup Settings → Restart → choose Safe Mode).
  2. In Safe Mode run System Restore (rstrui.exe) to a point before the theme/tool was installed. If restore isn’t available, uninstall the theming tool from Programs and Features or run its uninstaller from its Program Files folder.
  3. After reboot, if Explorer still misbehaves run an elevated Command Prompt and execute sfc /scannow to repair system files.
  4. Run a full malware scan (use an up‑to‑date AV or a dedicated scanner) — some infections cause very similar symptoms.

If Control Panel or uninstall options are completely blocked even in Safe Mode, use the Windows recovery environment (installation media) to run System Restore or Startup Repair, or restore from a backup image.

Preventive note: create a Restore Point or system image before installing shell‑level tweaks, and prefer tools that explicitly support your OS version. If problems persist after these steps, consider professional help to avoid losing data.

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Member Avatar for JorgeM

What I would recommend as a first step is for you to boot Windows into safe mode (during the booting process hit F8). ONce you get to the desktop, you can try to run a system restore to a point in time before this software was installed. Restart windows when the process has completed and report back if you still have any issues.

Member Avatar for atomdaya

the software was "window blind" n i finally cud access all the files n drives jus by applying some visual style in it. thanks alot :)

Member Avatar for JorgeM

Ok, glad to hear you resolved the issue.

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