Member Avatar for DeathsDesign

When using Remote assistance in windows 7 it shows a list(albeit a small one) of past addresses(ip or computername) that you have logged into. Problem is it is numeric/alphabetic order. Is there a registry setting I can change so it will show me this History in chronological order?

TIA.

  • 2 Contributors
  • 4 Replies
  • 451 Views
  • 4 Weeks Discussion Span
  • Latest Post Latest Post by DeathsDesign

Dani AI

Generated

Short answer: Windows Remote Assistance (msra) keeps its own invitation/history data in the user registry and the client does the sorting — there isn’t a documented, supported “switch” you can flip to make the drop‑down show chronological order instead of alphabetical. asked a good question; the Remote Desktop (mstsc) MRU advice that linked to covers a different client and so doesn’t change how msra presents its internal history. (sevenforums.com)

Where that history lives and what that implies: the Remote Assistance client stores user-side settings under the Remote Assistance registry area (HKCU\Software\Microsoft\Remote Assistance) and the msra binary itself contains code/strings for an invitation history and sorting (names such as AddressList, SortByList, SortOrderIndex and LoadAndSortRAInvitationsHistory appear in the binary), which shows sorting is implemented inside the app rather than exposed as a simple documented policy. That means you can edit/clear the saved list, but there isn’t an officially documented registry value that toggles “sort by time” in the UI. (appdeploynews.com)

Practical, safe steps you can take now (test on a VM first): close msra, open Registry Editor, export the key for backup, then inspect and remove the history entries under:

HKEY_CURRENT_USER\Software\Microsoft\Remote Assistance

Export the key first (File → Export). If you want to clear the list, delete the AddressList / InvitationHistory values or the subkey you find there, then restart msra — the drop‑down will be empty. Editing/deleting registry data is unsupported by Microsoft, so keep the exported .reg backup and be prepared to restore it if needed. (appdeploynews.com)

If chronological MRU is critical for your workflow, two practical alternatives are: use Remote Desktop client history (the mstsc MRU entries live under HKCU\Software\Microsoft\Terminal Server Client and are easy to script/manage), or adopt a modern remote‑support tool (or Microsoft’s Remote Help / Remote Help for enterprise) that gives richer session logging and history you can control centrally. If you want, test the registry-clear approach on a disposable account first so you don’t lose needed records. (bonguides.com)

Recommended Answers

All 4 Replies

Member Avatar for DeathsDesign

Any ideas?

Member Avatar for DeathsDesign

Can anyone help me with this?

Member Avatar for DELL_deepa

Hi,

My name is Deepa and I work for the Social Media and Community Team at Dell. As far as my knowledge, there is no such changes that you can do in the registry of your system. You might not get the past addresses in chronological order. Although you can refer to this link for further information:-
http://bit.ly/LT20Av

For further help please reply.

Thanks and Regards
Dell_Deepa_R
Dell Social Media Responder
SNIP

Edited by happygeek because: please use your sigbature facility to post self promotional/advertising/contact links
Member Avatar for DeathsDesign

Unfortunately that link is for Remote Desktop connection and not Remote Assistance. With windows XP it would list the history for Remote assistance connections on chronological order, now with Windows 7 it seems to do it in Alphabetical order. Thank you for the help.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.