I'd like to apologise if I appear naive, also I'm not sure if I'm writing to the right people. But not long ago I upgraded my Laptop from Windows 7 32 bit to windows 7 64 bit. I was a clean install all right. The thing is that plenty of the tools & utilities have dissapear. I'd like to know if it's possible to return all or al least some of those tools to the PC. My Laptop is an ACER Aspire 5920 & it was Windows Vista Home premimum 32 bit when I when I acquire it.