Member Avatar for Mya:)

I keep getting pop-ups from some stupid website, and every now and then the site opens a new tab in my internet explorer.

I did block the website already, i activated my pop-up blocker and i'm updating my antivirus.

What else can I do?? IT'S ******* IRITATING!!!

Edited by TrustyTony because: Request to help
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  • Latest Post Latest Post by think618

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Good first moves, — blocking the site, turning on the pop‑up blocker and updating your antivirus are the right immediate steps. and pointed toward cleaning tools and removing unknown programs; those are useful, but swapping browsers or just blocking one URL won’t remove an installed adware/PUP or a hijacked setting. As suggested, posting logs in the viruses/spyware forum will get more targeted help. Below is a compact, practical cleanup checklist you can follow now.

  • Start safe: don’t click the pop-ups. If possible, disconnect the PC from the Internet while you prepare to clean.
  • Boot into Safe Mode with Networking (older Windows: F8 during boot; newer: Advanced Startup/Shift+Restart). Run a full scan with a reputable anti‑malware scanner and an on‑demand adware cleaner. Quarantine or remove everything the scanners flag.
  • Remove recent or suspicious programs via Control Panel > Programs and Features. Look for generic names (installers, converters, toolbars) and uninstall them.
  • Inspect browser add‑ons/extensions and remove anything unfamiliar. Reset the browser to default/startup pages and make sure the default search engine is correct.
  • Check system settings that adware commonly changes: proxy settings, the Hosts file (C:\Windows\System32\drivers\etc\hosts), Task Scheduler for odd tasks, and Startup entries (Task Manager or msconfig). Remove or disable suspicious entries.
  • Flush DNS and reset the network stack, then reboot. Run these commands in an elevated Command Prompt:
ipconfig /flushdns
netsh winsock reset
netsh int ip reset

If the problem persists, gather logs (Malwarebytes/AdwCleaner logs and an FRST scan) and post them in the Viruses, Spyware & other Nasties forum — experienced helpers there will interpret the logs. Back up important files before aggressive fixes, change passwords if you entered any credentials while infected, and avoid downloading “fixes” offered by the pop‑ups. If removal proves difficult, a clean reinstall is the most reliable way to be sure the system is clean.

Recommended Answers

All 10 Replies

Member Avatar for blackmiau

Get JRT and hopefully it will sort it out.

Post the notepad notes :)

PS: this shoud be on the viruses section

Edited by blackmiau
Member Avatar for Mya:)

Haha sorry I was so mad I didn't take the time to search for a section.
Thanks, i wil see if it works

Member Avatar for blackmiau

Also, get rid of IE and install another browser.

Member Avatar for Mya:)

What would you suggest?

Member Avatar for blackmiau

I've been using Google Chrome for the past years and I love it.

Member Avatar for Face22

Chrome is starting to do the same - ads that eat up your memory with always running videos - hate it but it seems to be the best one around

Member Avatar for Mya:)

exactly, I used chrome but it started giving me problems so i switched back to IE.
eish

Member Avatar for blackmiau

Actually Chrome doesn't pose any problems at all if you bother to install an adblock... It's also helpful to have an updated anti-virus and a cleaning tool.

Member Avatar for DMR

Get JRT and hopefully it will sort it out.
Post the notepad notes :)
PS: this shoud be on the viruses section

Hi Mya:),

What blackmiau said above is true-
Given the symptoms you've described, it does sound like you have a browser-redirect/browser-hijack infection, and you'll definitely get more "expert eyeballs" looking at that problem if you start a new thread in our Viruses, Spyware and other Nasties Forum.

Please start a new thread there, and when you do, please try to include as many details as you can regarding the exact problem you're experiencing. From there, we can help you work through the steps needed to clean the infection(s) out of you system.

Member Avatar for think618

Your computer has been affected with unwanted ADWARE programs or PUPs that are good at producing various pop-ups in the browsers. Go to your control panel-->uninstall those unknown software-->remove unknown or suspicious add-ons from your browser. You can

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