Member Avatar for jdog1218

My pc had loaded autrun for a disc and now either shuts down or freezes the screen, and the response time is like 5 secs in this state. windows vista black, toshiba satellite Harmon/Kardon model number p105-s9722. Peviously it had lines across the screen vertically, fixed by updating all drivers, and reinstalling windows, it worked for a bit after reinstalling some programs and it started all over again (like in the beginning of this post). The only time this doen't happen is when I have disable the driver or in safe mode, and the response time is instant. I think it's the display hardware and it's a laptop so I can't change unless I solder. Is there anyway to fix this.

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Symptoms recap and quick reading of the replies: Toshiba Satellite P105‑S9722, random shutdowns or full-screen freezes with very slow response, vertical lines that were temporarily fixed by driver updates and a Windows reinstall, and the system behaves normally in Safe Mode or when the display driver is disabled. Start menu program names also sometimes do not render. As recommends, run the vendor hardware diagnostic; as suggests, check drivers and cooling — those are good starting points.

Steps to isolate software vs hardware (do these in order and back up your data first):

  1. Connect an external monitor. If the external shows the same freezes/artifacts the GPU/motherboard is likely at fault; if the external is fine while the laptop panel is faulty, suspect the panel or the LVDS cable/connector.
  2. Boot from a Linux Live USB (or Windows PE) to see if the problem appears outside Vista — if it does, that points to hardware; if it does not, it is a Windows/driver issue.
  3. In Windows, check Event Viewer for display/driver errors, run sfc /scannow, and try a clean driver uninstall (use a tool like Display Driver Uninstaller in Safe Mode) followed by a tested driver version from the GPU vendor (not just Windows Update). Also try an older stable driver if the newest one causes trouble.

Thermal and physical checks:

  • Clean dust from vents and fan, monitor GPU/CPU temps while reproducing the fault, and ensure the fan/exhaust path is clear.
  • Reseat the video cable if comfortable opening the chassis; a loose or damaged ribbon often causes lines and panel-only artifacts.

If hardware is confirmed:

  • Laptop GPUs are usually BGA‑soldered; "soldering" or reflow is a risky, temporary fix and not recommended unless done professionally. Cost‑effective options are motherboard replacement or a repair shop that does proper reballing. Compare repair cost vs replacement.

Start menu text missing: test in Safe Mode and in a new user account; if text appears there, it is a user/profile or driver rendering issue — sfc /scannow and creating a new profile often fixes it.

Priority: isolate with external monitor and a Live USB, back up important files, then decide between software fixes (clean driver, SFC) or hardware repair/replacement.

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Member Avatar for jdog1218

And also this is weird, from the very beginning the start menu when u open it, no words show up in the programs, would for that to stop. That would be nice.

Member Avatar for goldeagle2005

While changing the graphics chip on a laptop is more toward chip level, you can confirm your diagnosis by running your hardware verndor provided diagnostic program. That should run a stress test on your video card and if it fails, will report the problem.

Member Avatar for JoeMcB

This sounds like a cooling issue or driver issue.
Here is the link for driver Try updating driver and if that does not work aim a fan at exhaust port to aid in cooling.

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