My laptop comes on and gives me a "black" sceen with a pointer. Mouse moves pionter ,but only ctl alt dele will bring up a menu. Everything is normal in SAFE mode
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I see that tag "problem" no OS, make, model, or story where you guess how this happened. This could be Windows 1 to that new mystery 10+ version of Blue.
Try MSCONFIG and uncheck everything for a test startup. (Windows only, does not apply to other OSes.)
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