And now that you know, will you be making plans to be able to go back? Why I ask is I see a large percentage of folk get burned over and over. They won't backup, and will lash out or call it a virus or a bug.
What is "solve the program"? If you didn't backup, that's a problem only you can solve. That said I do run into folk that don't backup in spite of losing it all every few months. They think computers work like this!