Cannot perform either, what can I do?

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A little more information would help us.

What exactly happens when you try to perform the tasks?
Do you get any errors? If so, what are they (exactly)?
Has anything happened to the system lately that might contribute to the problem (crash, installation of new software, etc.)?

You will need to run windows update and get the latest patches, for ME, i highly HIGHLY suggest getting off of Windows ME as soon as humanily possible.

...i highly HIGHLY suggest getting off of Windows XP as soon as humanily possible.

I really do hope you meant "onto" there Zachery... :cheesy:

Yeah- ME is a dead-end OS, not to mention the fact that it's got problems out the wazoo.

thanks boy

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