Member Avatar for ink_head

Hi everyone! I have a huge problem with my laptop. Well for one I haven't had ANY problems whatsoever since I bought it a yr ago. I was using it yesterday morning, turned it off, and then last night it just wasn't working anymore. The last thing I downloaded was adobe softwares which I needed and tutorials for photoshop. As far as anything else goes, I'm only online to check e-mails. Yesterday and Adobe software update thing was the last thing I dled. And it had asked me to restart, but I chose restart later and that was it. When I turn it on, it shows the screen where I can chose Run Windowns, RUn Safe Mode bla bla, So when I chose Run Normal the Windows logo appears, the screen will go black and then a blue screen appears with the "problem" but it dissappears really fast that I can't read it, then it restarts all over again. I'm really frustrated because non of the safe modes work, they freeze half way. and I'm afraid I may lose all of my work. Someone help me pretty please!!!!:sad:


Thanks

Cely:eek:

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Consolidated, ordered troubleshooting (builds on ’s suggestion and ’s capture idea; has already tried Last Known Good and Safe Mode). The aim is to preserve data first, then isolate the cause (software driver / system-file corruption / disk / memory) and attempt safe repairs.

First, make the blue-screen readable. From power‑on press F8 to get Advanced Boot Options and choose “Disable automatic restart on system failure” so the STOP code and any driver/.sys name stay on screen. If that isn’t enough, record the screen with a phone or camera and transcribe the STOP number and filename — those two pieces of text are the best diagnostic lead you can get.

Non‑destructive recovery and basic repair sequence (try in this order): boot from the Windows installation CD/USB, enter the Recovery Console/repair environment, and run a disk scan to fix filesystem and bad sectors. Typical commands at the Recovery Console prompt are:

chkdsk /r
fixboot
fixmbr
exit

Run chkdsk first and only use fixboot/fixmbr if the disk scan shows problems or the boot sector is corrupted. If the disk is healthy but system files are corrupted, a Windows “Repair Install” (setup → choose existing install → press R) will replace system files while keeping user data.

If software/driver fixes don’t work, stop and copy your files before further writes. Boot a Linux/Rescue Live USB or remove the laptop drive and attach it to another PC with a USB adapter to copy Documents, Desktop and any profile folders. Also run a memory test (Memtest86+) from bootable media — bad RAM commonly causes intermittent blue screens. Imaging the drive first (Acronis/Clonezilla/dd) is the safest step before attempting aggressive repairs. Avoid repartitioning or reformatting until data is secured.

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Member Avatar for BG1386

Have you tried booting using last known good?

Member Avatar for ink_head

Have you tried booting using last known good?

Yes. It does the same as with the Normal boot. It will show me the windows logo then a black screen and then a blue screena dn restart itself. And I have also tried all of the Safe Modes but it freezes:sad:

Member Avatar for caperjack

Hi everyone! I have a huge problem with my laptop. Well for one I haven't had ANY problems whatsoever since I bought it a yr ago. I was using it yesterday morning, turned it off, and then last night it just wasn't working anymore. The last thing I downloaded was adobe softwares which I needed and tutorials for photoshop. As far as anything else goes, I'm only online to check e-mails. Yesterday and Adobe software update thing was the last thing I dled. And it had asked me to restart, but I chose restart later and that was it. When I turn it on, it shows the screen where I can chose Run Windowns, RUn Safe Mode bla bla, So when I chose Run Normal the Windows logo appears, the screen will go black and then a blue screen appears with the "problem" but it dissappears really fast that I can't read it, then it restarts all over again. I'm really frustrated because non of the safe modes work, they freeze half way. and I'm afraid I may lose all of my work. Someone help me pretty please!!!!:sad:


Thanks

Cely:eek:

Hi,i had a computer last week that the blue screen went away so fas i couldn't read it ,i have a small camera that takes video so it took one of the computer booting and then ran it on a working computer and froze it at the error message and was able to read the error !! ,maybe if you have a camera that does this you could do the same .

Member Avatar for helplessuser

I am having the same problem and it sucks...ugh...will appreciate any help...

Hi everyone! I have a huge problem with my laptop. Well for one I haven't had ANY problems whatsoever since I bought it a yr ago. I was using it yesterday morning, turned it off, and then last night it just wasn't working anymore. The last thing I downloaded was adobe softwares which I needed and tutorials for photoshop. As far as anything else goes, I'm only online to check e-mails. Yesterday and Adobe software update thing was the last thing I dled. And it had asked me to restart, but I chose restart later and that was it. When I turn it on, it shows the screen where I can chose Run Windowns, RUn Safe Mode bla bla, So when I chose Run Normal the Windows logo appears, the screen will go black and then a blue screen appears with the "problem" but it dissappears really fast that I can't read it, then it restarts all over again. I'm really frustrated because non of the safe modes work, they freeze half way. and I'm afraid I may lose all of my work. Someone help me pretty please!!!!:sad:


Thanks

Cely:eek:

Member Avatar for crunchie

I am having the same problem and it sucks...ugh...will appreciate any help...

Hi. Start your own thread instead of dredging up ancient ones and I am sure someone will be able to help :).

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