Member Avatar for JCQxOutlaw

i've been having trouble with IE getting errors when i close it, here's the error information, any help would be appreciated . . .

AppName: iexplore.exe AppVer: 7.0.6000.16414 ModName: unknown
ModVer: Offset: 03750faf

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Dani AI

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As noted, crashes on close are commonly caused by add‑ons, security hooks, or damaged IE files. The best approach is a short, ordered isolation plan that finds the cause before reinstalling. Below are practical steps to run through and the diagnostic info to collect if the problem persists.

First, isolate add‑ons and profile problems. Start Internet Explorer with no add‑ons using iexplore.exe -extoff. If that stops the crash, disable toolbars and extensions from Tools > Manage Add‑ons and remove non‑Microsoft helpers one at a time. Also test in a clean Windows account and in Safe Mode with Networking. Temporarily pause real‑time antivirus or web‑scanning (then re‑enable it) to rule out hooks.

If isolation fails, collect hard evidence. Open Event Viewer (eventvwr.msc) and copy the full Application error entry for the crash. Enable crash dumps on XP with Dr. Watson (drwtsn32 -i) to capture a minidump, or use Windows Error Reporting logs. Run sfc /scannow and chkdsk /f /r to detect corrupt system files. Tools such as Autoruns or ShellExView can reveal third‑party shell/browser extensions that don’t show up in IE’s add‑on list.

If diagnostics point to corruption, reset IE (Tools > Internet Options > Advanced > Reset), update or uninstall problematic plugins (Flash, Java, toolbars), and apply any outstanding Windows/IE updates. As a last resort, roll back or reinstall IE7 or perform System Restore to a known good point.

When asking for further help, include OS + service pack, exact IE build, results of the iexplore.exe -extoff test, the Event Viewer text (not just “it crashed”), and a list of installed toolbars/security software. That information makes focused troubleshooting possible. If has the Event Viewer log or a minidump, post those details for deeper analysis.

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Member Avatar for MidiMagic

Check the following:

- Spyware and other malware on your computer.

- Something is wrong with a website you are visiting.

- Installing another program somehow damaged IE installation. Try a reinstall.

- A file is missing or has been moved.

Member Avatar for JCQxOutlaw

that didnt do anything for me, anybody else have anything

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