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While I was installing windows 2000 on my laptop, installation froze. I let it set for hours and then finally turned it off and rebooted. Now it still hangs and I don't have a boot disk. Any suggestions?

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Last Post by carececso
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My computer is a Dell laptop, Inspiron 7500 with 256 mb ram, I was using win 2K, then tried to put in a clean install and the installation froze. I turned it off and retried, same thing it froze in the same spot. Please help

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In what exact part of the installation did it freeze?

Can you verify that the install CD isn't damaged?

When you say a "clean install", does that mean you reformatted the drive?

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On the screen now it is installing devices and is froze about 25% through that installation procedure. I can turn it off and back on and it will freeze there in that exact spot every time. I am installing the full version of Win 2K, and yes it does format my hard drive. I am pretty sure the cd is clean, no scratches.

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If it's always stalling in the same place, it could be a bad spot on the disk, but it could also be having trouble with a certain device in your system.

What are specs for the hardware in the machine (vid card, network card, etc.)?

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Yes, it was a bad spot on the disk. I had to reload win98 on the computer.
Thanks all.

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Hi,
I have the exact same problem above, updating Win98 to 2000. The installation ran through to completion (100%), and the system rebooted to apply new settings, only when it rebooted it froze in one of the initial screens (BIOS?). I am non-techie and am looking more for help in recovering the data on the PC. Any help you can provide me will be much appreciated. Thanks.

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