0

Not sure what cause this, but definitely a problem! I have been having problems installing programs that use .msi After doing some research, I have found that the rights in my Registry don't seem to be correct. I can look at the rights in some keys and even the Administrator / Admin Group doesn't have rights AT ALL!!

Are ALL keys supposed to be set to Full rights to administrator? If so, How do I get this back? What about for other Administrator profiles?

I am using Win XP2 Pro.

TIA!
Bob

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Last Post by btincher
0

I re-read this today and decided it was a little light on information!

Let's start with what keys I would need access to in order to install any program using .msi or to do Windows Updates. What keys would those be and I'll take a look at those rights?

Also, as an example:
When I go to Windows Updates, I select "Custom" and the next page says "Files required to use Windows Update are no longer registered or installed on your computer." and I choose the recommended "Register . . ." and it downloads and registers to 100% and redirects back to the original Windows Update page. I select Custom again and it repeats the above.

I have attached the portion of the WindowsUpdate.log file from the two attempts I just tried (just as in the previous example).

When I attempt to install a program that has an .msi extension, it starts normally, but then quickly gives me a Windows Installer error "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed."

I have found a couple of Installer fixes/articles in the MS KB, but they have not been helpful.

I have not been able to update Windows (for better or for worse) nor install programs. I am able to install programs that do not use the .msi extension.

Thanks again,
BT

Attachments
2007-07-27	09:21:02:140	1336	1470	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2007-07-27	09:21:02:171	1336	1470	Misc	 Microsoft signed: Yes
2007-07-27	09:21:02:171	1336	1470	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2007-07-27	09:21:02:187	1336	1470	Misc	 Microsoft signed: Yes
2007-07-27	09:21:02:187	1336	1470	Report	Uploading 19 events using cached cookie, reporting URL = http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2007-07-27	09:21:20:437	1336	1470	Report	Reporter successfully uploaded 19 events.
2007-07-27	09:26:28:906	3008	640	Misc	===========  Logging initialized (build: 7.0.6000.374, tz: -0500)  ===========
2007-07-27	09:26:28:906	3008	640	Misc	  = Process: C:\Program Files\Internet Explorer\iexplore.exe
2007-07-27	09:26:28:906	3008	640	Misc	  = Module: C:\WINDOWS\system32\wuapi.dll
2007-07-27	09:26:28:906	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:26:30:906	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:26:32:906	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:26:34:906	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:26:34:906	3008	640	COMAPI	WARNING: Unable to establish connection to the service. (hr=80040154)
2007-07-27	09:26:35:953	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:26:37:953	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:26:39:953	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:26:41:953	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:26:41:953	3008	640	COMAPI	WARNING: Unable to establish connection to the service. (hr=80040154)
2007-07-27	09:26:43:968	3008	640	Misc	===========  Logging initialized (build: 7.0.6000.374, tz: -0500)  ===========
2007-07-27	09:26:43:968	3008	640	Misc	  = Process: C:\Program Files\Internet Explorer\iexplore.exe
2007-07-27	09:26:43:968	3008	640	Misc	  = Module: C:\WINDOWS\system32\wuweb.dll
2007-07-27	09:26:43:968	3008	640	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-27	09:26:44:046	3008	640	Misc	 Microsoft signed: Yes
2007-07-27	09:26:44:218	3008	640	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-27	09:26:44:234	3008	640	Misc	 Microsoft signed: Yes
2007-07-27	09:26:44:250	3008	640	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2007-07-27	09:26:44:265	3008	640	Misc	 Microsoft signed: Yes
2007-07-27	09:26:44:328	3008	640	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2007-07-27	09:26:44:328	3008	640	Misc	 Microsoft signed: Yes
2007-07-27	09:26:45:000	3008	640	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2007-07-27	09:26:45:000	3008	640	Misc	 Microsoft signed: Yes
2007-07-27	09:26:45:015	3008	640	Setup	***********  Setup: Checking whether self-update is required  ***********
2007-07-27	09:26:45:015	3008	640	Setup	  * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:26:45:015	3008	640	Setup	  * IsUpdateRequired = No
2007-07-27	09:27:01:671	3008	640	COMAPI	-------------
2007-07-27	09:27:01:671	3008	640	COMAPI	-- START --  COMAPI: Search [ClientId = WindowsUpdate]
2007-07-27	09:27:01:671	3008	640	COMAPI	---------
2007-07-27	09:27:01:671	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:27:03:687	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:27:05:687	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:27:07:687	3008	640	COMAPI	FATAL: Unable to connect to the service (hr=80040154)
2007-07-27	09:27:07:687	3008	640	COMAPI	WARNING: Unable to establish connection to the service. (hr=80040154)
2007-07-27	09:27:07:687	3008	640	COMAPI	  - WARNING: Exit code = 0x80040154
2007-07-27	09:27:07:687	3008	640	COMAPI	---------
2007-07-27	09:27:07:687	3008	640	COMAPI	--  END  --  COMAPI: Search [ClientId = <NULL>]
2007-07-27	09:27:07:687	3008	640	COMAPI	-------------
2007-07-27	09:27:07:687	3008	640	COMAPI	FATAL: Unable to initiate asynchronous search, hr=80040154
2007-07-27	09:28:36:125	3008	640	Setup	WARNING: Setup operation mode is Fixup
2007-07-27	09:28:36:125	3008	640	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-27	09:28:36:140	3008	640	Misc	 Microsoft signed: Yes
2007-07-27	09:28:36:281	3008	640	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-07-27	09:28:36:296	3008	640	Misc	 Microsoft signed: Yes
2007-07-27	09:28:36:296	3008	640	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2007-07-27	09:28:36:312	3008	640	Misc	 Microsoft signed: Yes
2007-07-27	09:28:36:390	3008	640	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2007-07-27	09:28:36:390	3008	640	Misc	 Microsoft signed: Yes
2007-07-27	09:28:37:093	3008	640	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2007-07-27	09:28:37:093	3008	640	Misc	 Microsoft signed: Yes
2007-07-27	09:28:37:093	3008	640	Setup	***********  Setup: Checking whether self-update is required  ***********
2007-07-27	09:28:37:093	3008	640	Setup	  * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2007-07-27	09:28:37:093	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:093	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:093	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:109	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:109	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:109	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:109	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:109	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:109	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:109	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:109	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:109	3008	640	Setup	Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.374, required version = 7.0.6000.374
2007-07-27	09:28:37:109	3008	640	Setup	  * IsUpdateRequired = Yes
2007-07-27	09:28:37:218	3008	cc0	Setup	*************
2007-07-27	09:28:37:218	3008	cc0	Setup	** START **  Setup: Downloading client CABs
2007-07-27	09:28:37:218	3008	cc0	Setup	*********
2007-07-27	09:28:37:218	3008	cc0	Setup	  * Main CAB URL: http://download.windowsupdate.com/v7/windowsupdate/b/selfupdate/WSUS3/x86/Other
2007-07-27	09:28:37:218	3008	cc0	Setup	  * MUI CAB URL: http://download.windowsupdate.com/v7/windowsupdate/b/selfup
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