I've recieved my broadband package. BTYahoo. Included is an AV and NAT in the router.

The Welcome Pack says I need additional AV for comprehensive protection, but consistent independent advice, as well as BTYahoo's own website, contradicts this by stating 2 different AV's will conflict. Neither the Welcome Pack or the Website states if the AV in the router is optional or un-installable (I haven't installed a thing yet - waiting for line activation).

Likewise, regarding the firewall the Welcome Pack states that the router uses Network Address Translation that will protect my computer from intrusion by hackers so I do not need to install additional firewall software. But it also states that 'advanced users' can enable the hardware firewall(?) on the router and 'alternatively' I may wish to install additional firewall software.
The website, on the other hand, states that I should not have 2 firewalls running (which makes sense) and also implies that the firewall is an optional download.

I have tried the 'free live online support' but - yes, you guessed it - they haven't come back to me.
Is there anyone who can tell me, (in lay-girl's terms!), if BTYahoo's firewall and AV are optional, and if they are and I disable them will my own firewall and AV protect me ?
(This is my first experience with broadband and routers. I'm running XP Home)

13 Years
Discussion Span
Last Post by bentkey

Software firewalls installed on the PC are really for people who don't have hardware firewalls. I would never use one if I could avoid it. They are much more intrusive, ineffective at times and cause a lot of legitmate software to not work properly. On the other hand, antivirus software should be run on the PC because there are other ways for a virus to get onto your machine than through the Internet. I don't know what kind of router you have, but on the ones I have seen antivirus installation is optional. Hope it helps.

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