Member Avatar for Jessica_16

Hi again. I would like to ask, i my sriCam sp011 Ipcamera, the Ip address is already given as well the port. So i tried to make a port forward it in my router with the same Ip address and port. I also turn off the firewall, and even make an inbound in firewall settings to allow the port. But when i check it through canyouseeme.org the port is closed? I am 100 % sure that everything ive input is correct. What could me the problem?and would i ask my Internet Service Provider to open it instead?? I would really appreciate your help. Thank you
I forgot, i would like to view my camera remotely.

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Quick triage for this symptom set (timeout, then refused): a timeout usually means filtering upstream (firewall or ISP), while a refused response means the host/router is reachable but nothing is listening or accepting on that port. In other words, your forwarding may be reaching the LAN, but the camera service/port is not open or mapped as expected. See Nmap’s definitions of filtered vs. closed/Refused for background (Port Scanning Basics).

Before more tweaks, confirm you actually have a public WAN IP on the router. If the WAN shows a private address (10.x, 172.16–31.x, 192.168.x) or 100.64.0.0/10, you are behind double NAT/CGNAT and inbound forwarding will not work; you will need a public/static IP from the ISP or use a VPN/P2P alternative (RFC 1918, RFC 6598).

If you do have a public WAN IP, verify the camera actually listens on the protocol you are exposing. Test on the LAN first using the vendor’s RTSP paths, then expose only that service:

  • Local test:

    ffplay rtsp://USER:PASS@CAMERA_LAN_IP:554/1/h264major

    Sricam documents RTSP at 554 or 8554 with profiles like /1/h264major or /profile0 (Sricam ONVIF/RTSP guide).

  • External test from a different network (not your Wi‑Fi) to avoid NAT loopback issues that many routers lack by default (Hairpin NAT explanation).

Also ensure the camera has a DHCP reservation/static LAN IP and that only one router is doing NAT. If double NAT is present, put the first modem/router in bridge mode or cascade the second device as an access point.

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Member Avatar for rproffitt

Some ISPs block inbound ports so it's up to you to figure out what ports are open and closed. No one but you and your ISP can tell what's blocked.

Member Avatar for Jessica_16

I've tried many ports but all of them are closed?
I repeat my process again.
-Open the software of Ipcam , then configure the port, pass and everything
-I just let it open, then i do the port forward
-closed the firewall
-And in canyouseeme.org - it says that
(Error: I could not see your service on 222.127.206.104 on port (14178)
Reason: Connection timed out)

-Help me please

Member Avatar for rproffitt

As a test. Put the IP of the camera into the DMZ entry of the router.

And yes, some ISPs are essentially all inbound ports closed. This has confounded a few of our seasoned networkers but it's rare so do the DMZ test soon.

Member Avatar for Jessica_16

Hi again, i delete my port forward and create another one, and now
it says that
"Reason: Connection refused"
Firewall is off and my Ipcam software is running.

Edited by Jessica_16 because: wrong spelling
Member Avatar for Jessica_16

I put the Ip on the DMZ but its still
"Reason: Connection refused"

Member Avatar for rproffitt

That's not a good sign. I forgot to tell you to undo all your port forwards before the DMZ test. If the DMZ fails, you most likely have an ISP that blocks all incoming or does a NAT before it arrives at your home.

Let's hear more about your ISP.

Member Avatar for Jessica_16

I finally got an open port, but the problem now is when i tried the ip:port online, and test it in Ispy , but still can't detect the Camera??

Member Avatar for rproffitt

I don't know your ISP or why the DMZ test failed. You could share why suddenly the port is open (why or what changed.) There are ISPs that this will never work on.

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