Member Avatar for Anurag_8

I have bought a new Netgear WNR614 N300 Wi-Fi Router.
I plug in the power cable and all the LEDs light up and then after few seconds only the Power LED and the Wireless stay on.
I plug in the DSL cable provided by the ISP and the Internet Connection LED doesn't light up.
I plug in the same DSL cable provided by the ISP in to the old Dlink Router and the Internet Connection LED lights up and the wireless and other things work on Dlink Router without nay issue.
When I plug the DSL cable into the Netgear, it doesn't turn on the Internet Connection LED.
I did the port test by plugging the LAN and WAN port and the Internet connection LED comes up without any issue.

I am not sure why the router is not detecting the DSL cable.
Can someone help me, please.

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  • Latest Post Latest Post by rproffitt

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Short answer for : the WNR614 is a router-only box that expects an Ethernet (RJ45) WAN connection from a modem — it does not contain an ADSL/DSL phone modem. That means the thin phone/DSL lead your ISP gave (an RJ11 phone plug) will not be detected when shoved into the router; the router expects a modem that outputs Ethernet. (manua.ls)

Quick how-to to fix this (what to check first)

  • Look at the cable end and the ports: RJ11 (phone/DSL) is noticeably smaller than an Ethernet (RJ45) plug. RJ11 is used for telephone/ADSL lines; RJ45 for Ethernet. Don’t force an RJ11 into an RJ45 jack — it can give poor contact or damage connectors. (geeksforgeeks.org)

How to put the WNR614 on the internet

  • If the D‑Link you had before has a labelled “DSL”/phone port it’s acting as a modem+router. Leave (or switch) that device to act as the modem and connect one of its LAN (Ethernet) ports to the Netgear WAN port with a CAT5/6 cable.
  • If you prefer the Netgear to be the router (not double‑NAT), put the D‑Link into bridge/modem‑only mode and then configure the Netgear WAN for PPPoE (or DHCP/static) as required by your ISP. Netgear KB/manual pages show the PPPoE/bridged modem steps and the correct wiring. (kb.netgear.com)

Fast troubleshooting checklist

  • Power cycle the modem, then the router.
  • Test internet from a laptop directly on the modem’s Ethernet port to confirm the modem is online.
  • Use a known good Ethernet cable from modem→Netgear WAN (not a phone lead).
  • Log into the Netgear UI (routerlogin.net or 192.168.1.1) and check the Internet/WAN type (DHCP vs PPPoE) and LEDs; the manual has the “Internet LED is off” troubleshooting steps if the WAN LED stays dark. If it still fails, try a factory reset on the WNR614 or ask the ISP whether they supplied a combo modem that must remain in place. (mcgrp.ru)

If you post the exact D‑Link model number here it’s possible to give the bridge-mode steps for that unit.

Member Avatar for rproffitt

The WNR614 I looked up does not have the DSL modem in it so let's hear about the old Dlink Router. Model number please and let's see if it's one of those Modem and Router combinations.

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