Member Avatar for Slappey

Everytime I open a new page in Windows 8 I get an advertisment pop up screen. How can I delete this virus?

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  • Latest Post Latest Post by mmcdonald

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Building on ’s report and the replies from and , a quick diagnostic sequence will show whether the ad pop-up is coming from the browser profile, a modified shortcut, the OS, or the network/router. The goal is to isolate the source first, then remove only the offending component — that avoids unnecessary reinstalls.

Reproduce the pop-up and note the exact URL shown (capture a screenshot). Test in a fresh browser profile or a separate Windows user account (and in a private/incognito window) to see whether the behavior follows the profile or the whole machine. Inspect the browser shortcut’s Target field (right-click → Properties) for appended URLs or parameters; many installers simply tack a launch URL onto the shortcut. Check the hosts file (C:\Windows\System32\drivers\etc\hosts) after making a backup, and verify system proxy settings (Internet Options → Connections → LAN settings). If a system proxy is set unexpectedly, reset it.

From an elevated command prompt, run these maintenance commands and then reboot:

ipconfig /flushdns
netsh winsock reset
netsh int ip reset
sfc /scannow

Also review Task Scheduler and startup items for unfamiliar entries (Sysinternals Autoruns is useful for a deep scan). If the redirect appears across every device on the same network, inspect the router’s DNS settings and change the router admin password and firmware if needed. If isolation points to a single user profile and the above steps don’t remove it, consider restoring to a known-good system restore point or using the OS “refresh/reset” options — back up personal files first. Caution: only delete entries that are clearly malicious or unknown; when in doubt, record domain names and search reputable sources for their reputation before removal.

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Member Avatar for mmcdonald

No idea why you put this in Tablets and Mobile devices? It's probably why you haven't got a response.

Is this on your phone? Or a tablet? Or a computer...?

What page? You mean a browser tab? What browser?

Edited by mmcdonald
Member Avatar for rubberman


This is likely a Windows 8 laptop or tablet, hence the location of the post. Since it is Win8, it is 99% likely to be the version if IE it runs. My guess is that it is NOT a virus (unless you, as do I, consider Windows 8 a virus itself), but MS "monetizing" your browsing habits. So, install and use a 3rd party browser such as Firefox or Chrome, and then install an ad blocker such as AdBlockPlus.

AFAIK, there is also a popup blocker available for Internet Explorer, but how well it will work for you is to be determined. :-)

Edited by rubberman
Member Avatar for mmcdonald

That's understandable and no we share a very different mind set :D Windows 8 is shite yes but if you dig right it, I mean really get into the cracks and crannies, Windows 8 is still better than Vista! :D

I will however always be a fan of Windows 7 (and a proud user of the now dead XP :D)

I didn't think it would be a virus at all - adware did however cross my mind. Either way check your current installed add-ons/extensions to make sure nothing has creeped onto the list, if there is something there that you didn't install - remove it. If there is nothing there use an AV or run malwarebytes; it's better to be safe than sorry!

I would recommend you choose either Firefix or Chrome for your browser anyway, if you use IE then you deserve to be shot just as much as the developers themselves.

Good day to you,
Michael

Edited by mmcdonald
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