Hello, I backup my files on the external harddisk before I reformatted my PC. Then I installed the OS. At first, PC can read external HD with drive letter, space usage and free space percentage, can read folders but it says all folders are empty!
I tried to reformat my PC again. This time, external HD doesn't recognize a drive letter, so are the files stored. This is really a bummer.
What could be the reason and solution? Can I still retrieve all my important files stored?Thanks!